1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,977 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick response and professional installation. Highly recommended!”

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Posted 3 years ago

“Speedy, great service!”

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Posted 3 years ago

“Impressive response time. New battery was installed and the car was running within 2 hours of making contact with them. Extremely courteous and knowledgeable technician. I would definitely recommend them to everyone.”

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Posted 3 years ago

“very good service, fast and accurate. The service provider was very professional, who dis a great job.”

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Posted 3 years ago

“Very convenient and great during covid times, have recommended it to friends.”

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Posted 3 years ago

“Great service, quick and easy”

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Posted 3 years ago

“This was the first time that I have used the service and I could not be happier with everything. From the ease of getting a technician to come out to the length of time it took from start to finish, it was great. The convenience of having someone come to you is incredible. I did not have my car towed to a dealer/auto repair shop , wait for it to be fixed, and than go and pick it up. Eric, the local technician that completed the work, was great to deal with. He was very prompt and communicated along the way so I wasn't left wondering what was going on at any point. I have already told several people about this service offered by 1-800-Battery and will continue doing so. I will definitely be using this service in the future.”

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Posted 3 years ago

“On time. Quick. Efficient.”

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Posted 3 years ago

“Service was excellent, quick response time.”

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Posted 3 years ago

“Fast response and professional installation. Less than 90 minute turnaround from phone call to completed install. Can't get much better than that. This is our go to battery service from here on out. Bill D, Tempe AZ”

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Posted 3 years ago

“I found the technician to be courteous and professional, and quick”

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Posted 3 years ago

“What a service. Was stuck at home. They came out and replaced my battery. So easy. Great find.”

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Posted 3 years ago

“The website listed the incorrect battery for my vehicle. Then the company tried to charge me an additional $100 for the correct battery. When I refused to pay another price for their mistake, they refused to assist in anyway and charged me $96 for my car to be jumped. The customer service person hung up on me while we conversed and told me the mistake was my fault and that I did it on purpose, for some Odd reason. Every time I called the company no one answered and I was placed on hold for more then 15 minutes until I gave up. Only the hat function was usable. It was a terrible experience. This company takes advantage of people in situations our of their control and does not meet the expectations of even minimal customer service.”

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Posted 3 years ago

Fortunately they got your car working, when you ordered a battery it was for a Versa not a "Versa Note" a Versa Note is not the same thing. The Note takes a specialized chemistry and battery. Unfortunately, you were unhappy and we regret that. But there were ZERO errors from our company.

Posted 3 years ago

“The process was easy and intuitive. I got the correct battery for my Jeep (the parts stores kept trying to sell me one that “fit”). In about an hour the tech contacted me and I was able to track his progress to me with GPS . Upon arrival he was professional and had all the right tools. He took care to make sure memory back up hooked up, covered all surfaces (the battery is under the passenger seat) and had it installed in just a few minutes. A quick alternator and systems check and I was all done! If I could make a suggestion. (and it didn’t impact the service) I expected someone in a truck with 1800 battery on the side and a tech maybe wearing a logo’d polo shirt. Thanks very much”

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Posted 3 years ago

“Very expedient and courteous service”

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Posted 3 years ago

“Came out within 90 minutes as promised and done in 10 minutes. Great company”

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Posted 3 years ago

“The technician was great, with great customer service!! Thank you!”

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Posted 3 years ago

“The technician was very professional and polite. He explained everything he was doing. A good guy.”

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Posted 3 years ago

“Great job , thanks”

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Posted 3 years ago

“Awesome, prompt, courteous service! Great value!”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 4,977 reviews