1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,286 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,286 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went very good just running late for job and threw me off my schedule.”

Helpful Report

Posted 2 weeks ago

“The process was fast and easy. Wish it was a little less money, but I’m happy with the service.”

Helpful Report

Posted 2 weeks ago

“I went through carbattery.com. not 1800battery. But they are all affiliated probably. Anyway. I thought it might be a scam. They do know how your battery is put in by difficulty. Contract roadside assistance companies near you, and hire them. We'll I didn't see good reviews about it. Did it anyway. I am glad I did. When I put in my request it was 5pm on a normal fay”

Helpful Report

Posted 3 weeks ago

“My battery was delivered quickly. It was not the battery I originally selected as that one was out of stock. Sortly After I place the order they told me the the order battery was out of stock. I requested the change the order to the my first selection and I would pay the difference. They did not respond to my request. However the managed to get my battery quickly and the delivery guy was very helpful . He but the battery in my garage near where it needed to be installed. I'm handicapped and that would have be very difficult for me to do.”

Helpful Report

Posted 1 month ago

“Tech was excellant, Check to make sure info He was given by Computer was correct. It wasn't wrong model car. Corrected info , Delivered and installed on Schedule”

Helpful Report

Posted 1 month ago

“Walter installed the battery unfortunately, my car did not start. He said that the starter probably needs replacement. So I can't give him 5 stars. Thanks.”

Helpful Report

Posted 1 month ago

“technican arrived and couldn't complete the battery replacement however he did come back next day later than anticoated however was professional .It would be easier to track status if they updated their app to make it easier to sign in via magic link for open orders”

Helpful Report

Posted 1 month ago

“Was two hours late. Fianlly after my contact your firm I received tracking information etc. Came right in and starting to replace the battery. Told me that he needed to take this phone call, so I left the area. Did the job quickly and it was the battery as expected. I offered something to drink or food when he left he refused. Was very efficient. You could send him back anytime.”

Helpful Report

Posted 1 month ago

“Called in the morning and the battery was installed in the afternoon, how good is that.”

Helpful Report

Posted 1 month ago

“I was satisfied with the process and the installion. The price of the battery included the installation cost and was not broken down. The battery I purchased comes with a 3 year warranty. Hope that holds true. Installer was very nice. Delivery and installation was a little late, but i was notified of the delay.”

Helpful Report

Posted 1 month ago

“Overall quick and easy. The technian was friendly and professional. 5he website was a little confusing, but it all worked out.”

Helpful Report

Posted 1 month ago

“Va’Nia Robinson was a Very Good Technician It was record breaking cold and she put my new battery in and was very kind and diligent in her work .”

Helpful Report

Posted 1 month ago

“The service was great, the technician came really fast brought the new battery and replaced. Very professional. The only thing was that the battery that they sent was not what I bought on the web site. Same characteristics, but not what they showed on the website and obviously not what I paid for.”

Helpful Report

Posted 1 month ago

“nd careful around car--did a very good job”

Helpful Report

Posted 1 month ago

“Very efficient process. Very helpful to have the battery delivered and installed.”

Helpful Report

Posted 1 month ago

“I had problems with the online scheduling. Canceled order and resubmitted. Car is now working and all is good.”

Helpful Report

Posted 2 months ago

“Great overall”

Helpful Report

Posted 2 months ago

“Overall, I had a terrific first experience using 1800battery.com. I initiated contact regarding my vehicle battery shortly after 8:00am on a Monday morning, and the entire installation was completed by 1:00pm that same day. Isaac, the mobile technician, was timely, professional, friendly, and knowledgeable. I was quite pleased with the cost of my new battery (all inclusive). I selected the 'Best' level for my purchase and it all came in just shy of $340 - less than I would have paid at the dealership, all from the comfort of my own home. My only difficulty occurred when I was arranging the service through the website. I needed to call back to verify my payment even though everything had apparently already gone through successfully. I got through quickly however, and customer service assured me everything was just fine, and it was. If a friend, family member or neighbor were ever in a pinch with a dead battery like I was, I would absoutely advise them to get in touch with 1800battery.com.”

Helpful Report

Posted 2 months ago

“My scheduled delivery was 10-12noon. The service tech arrived at 12:04! The guy was very nice and indicated that he came from Indiana. I could have ran errands in stead of waiting two hours looking at the window. It would be nice if you could have your staff call the client when they are approximately 20-30 minutes away so the clients can be more productive with their time! Thank you!”

Helpful Report

Posted 2 months ago

“Rubien was good and quick with the battery change...although he did not have one piece of equipment that he said without, when the battery was changed...I might loose any settings on the car.....”

Helpful Report

Posted 2 months ago

1-800-Battery is rated 4.3 based on 5,286 reviews