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1st CENTRAL Reviews

4.0 Rating 5,230 Reviews
75 %
of reviewers recommend 1st CENTRAL
4.0
Based on 5,230 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read 1st CENTRAL Reviews
Visit Website

Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

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1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 22nd August 2024
Mehrdad
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 9th May 2024
Marcus Wickwar
5
Anonymous
Anonymous  // 01/01/2019
Only been with 1ST Central about a week now but giving the great price they gave me for my annual insurance, the easiness of purchasing insurance from them and how quickly they replied to a query I have, I can tell that I made a great choice. Hope I never have to make a claim but I feel very confident that 1ST Central would sort any issues quickly and efficiently.
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Posted 7 years ago
Very professional and efficient. Nothing is a problem. Staff are akways on hand and Everything is online and made easier for the customer
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Posted 7 years ago
Dealt with my query quick and easy and was very helpful and friendly
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Posted 7 years ago
2 CARS INSURED. No hassle service, renewal prices acceptable. Good communication over the telephone unlike many other companies.
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Posted 7 years ago
It's a good price
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Posted 7 years ago
very poor at customer interface... never answers emails ... 10 to 20 minutes delays in aswering phone calls very poor overall only good thing is that they are the cheapest (well in my case)
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Posted 7 years ago
quick and user friendly
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Posted 7 years ago
easy web page and customer services very helpful
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Posted 7 years ago
I didn't have to wait to speak to an advisor any time that I rang whilst processing my non-fault claim. The car was immediately taken to a garage of their choice which they organized and dealt with it all very well considering I was not at the pick up sight. Since then everything has ran very smoothly. The only issues were the courtesy car was meant to be a hire car from an alternative company, however I still had a car the next day of the accident. Also I haven't yet heard the progress with my claim. I assume this means that it is all going according to plan. An email or tracking system would make me feel more at ease. These are my only issues of which I am scrutinizing. For my first accident I am glad I switched to 1st central.
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Posted 7 years ago
I got veryour quick and easy.
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Posted 7 years ago
Changed me address on my account to find out they where going to charge me £157.my old address is 2 mins from my new 1. Absolutely crazy to think anyone would pay that to change ur address. After 45 mins trying to get through on the phone. Was told it all works on your post code what a joke. Been we them 6 years and have changed address twice before at no extra cost
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Posted 7 years ago
Fast and easy application process. Cheapest price around. Very happy
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Posted 7 years ago
How much cheaper you are than my renewal quote was brilliant
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Posted 7 years ago
Straight forward and easy to get through to when calling also love the chat option on my account
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Posted 7 years ago
Website was easy yo find Got an online quote then Telephoned to speak to someone. Excellent customer srrvice
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Posted 7 years ago
Allways there if I call , helpful
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Posted 7 years ago
Change my car on my account.
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Posted 7 years ago
Daniel from web chat called me and very swiftly sorted the issue I had with the payment screen. First class customer service.
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Posted 7 years ago
service spot on
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Posted 7 years ago
gave good price in comparison, for level of cover required, reviews for 1st Central were the best I have seen
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Posted 7 years ago
1st CENTRAL is rated 4.0 based on 5,230 reviews