1st CENTRAL Reviews

Name: 1st CENTRAL
Rating: 3.95

4.0 Rating 5,230 Reviews

75 %

of reviewers recommend 1st CENTRAL

Company Reviews

Questions

Metrics

4.0

Based on 5,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

Write Your review

Tell us how 1st CENTRAL made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only been with 1ST Central about a week now but giving the great price they gave me for my annual insurance, the easiness of purchasing insurance from them and how quickly they replied to a query I have, I can tell that I made a great choice. Hope I never have to make a claim but I feel very confident that 1ST Central would sort any issues quickly and efficiently.”

Helpful Report

Posted 7 years ago

“Very professional and efficient. Nothing is a problem. Staff are akways on hand and Everything is online and made easier for the customer”

Helpful Report

Posted 7 years ago

“Dealt with my query quick and easy and was very helpful and friendly”

Helpful Report

Posted 7 years ago

“2 CARS INSURED. No hassle service, renewal prices acceptable. Good communication over the telephone unlike many other companies.”

Helpful Report

Posted 7 years ago

“It's a good price”

Helpful Report

Posted 7 years ago

“very poor at customer interface... never answers emails ... 10 to 20 minutes delays in aswering phone calls very poor overall only good thing is that they are the cheapest (well in my case)”

Helpful Report

Posted 7 years ago

“quick and user friendly”

Helpful Report

Posted 7 years ago

“easy web page and customer services very helpful”

Helpful Report

Posted 7 years ago

“I didn't have to wait to speak to an advisor any time that I rang whilst processing my non-fault claim. The car was immediately taken to a garage of their choice which they organized and dealt with it all very well considering I was not at the pick up sight. Since then everything has ran very smoothly. The only issues were the courtesy car was meant to be a hire car from an alternative company, however I still had a car the next day of the accident. Also I haven't yet heard the progress with my claim. I assume this means that it is all going according to plan. An email or tracking system would make me feel more at ease. These are my only issues of which I am scrutinizing. For my first accident I am glad I switched to 1st central.”

Helpful Report

Posted 7 years ago

“I got veryour quick and easy.”

Helpful Report

Posted 7 years ago

“Changed me address on my account to find out they where going to charge me £157.my old address is 2 mins from my new 1. Absolutely crazy to think anyone would pay that to change ur address. After 45 mins trying to get through on the phone. Was told it all works on your post code what a joke. Been we them 6 years and have changed address twice before at no extra cost”

Helpful Report

Posted 7 years ago

“Fast and easy application process. Cheapest price around. Very happy”

Helpful Report

Posted 7 years ago

“How much cheaper you are than my renewal quote was brilliant”

Helpful Report

Posted 7 years ago

“Straight forward and easy to get through to when calling also love the chat option on my account”

Helpful Report

Posted 7 years ago

“Website was easy yo find Got an online quote then Telephoned to speak to someone. Excellent customer srrvice”

Helpful Report

Posted 7 years ago

“Allways there if I call , helpful”

Helpful Report

Posted 7 years ago

“Change my car on my account.”

Helpful Report

Posted 7 years ago

“Daniel from web chat called me and very swiftly sorted the issue I had with the payment screen. First class customer service.”

Helpful Report

Posted 7 years ago

“service spot on”

Helpful Report

Posted 7 years ago

“gave good price in comparison, for level of cover required, reviews for 1st Central were the best I have seen”

Helpful Report

Posted 7 years ago

1st CENTRAL is rated 4.0 based on 5,230 reviews