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1st CENTRAL Reviews

4.0 Rating 5,230 Reviews
75 %
of reviewers recommend 1st CENTRAL
4.0
Based on 5,230 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read 1st CENTRAL Reviews
Visit Website

Phone:

0333 043 2066

Email:

marketing@1stcentral.co.uk

Location:

Capital House, Perrymount Road, Haywards Heath
RH16 3SY

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1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 8th January 2025
Anonymous
1st CENTRAL 1 star review on 22nd August 2024
Mehrdad
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 21st August 2024
Valeria
1st CENTRAL 1 star review on 9th May 2024
Marcus Wickwar
5
Anonymous
Anonymous  // 01/01/2019
Cheapest quote I received. I was impressed how easy it was to complete and be covered. Everything is explained clearly and with no jargon. I like that I am able to access my information through the website and track my payments. Should I need to make a claim, a clear claim form as been provided. I'm really happy.
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Posted 7 years ago
Easy to apply and good value
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Posted 7 years ago
I called and the advisor was very helpful
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Posted 7 years ago
Very easy to obtain new car insurance.Happy with speed of cover and great price.
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Posted 7 years ago
The girl I spoke to was very helpful and answered all my questions.
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Posted 7 years ago
Quik,simple process.
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Posted 7 years ago
highly misled by your claims on go compare four star car insurance it is not when you get through to a assistant you are a do you wish to have any of the following personal insurance car legal aid all at a extra cost with very limited use to these terms which misled me to believe that paying the highest premium with four stars ticked at a cost of £347.43 the competitors were starting at£231.36 one star no legal aid no car no personal accident cover no claims cover but on cooling off i contacted the competitor who gave me a quote of £300 94 all set up in 5 minutes did not have to go through all details again which lasted ages with you having to repeat all my details again not a very nice way to carry on all very stress full and confusing may i say i was in my thoughts i was buying a top class insurance not promise of £300 shopping discounts very upset at being misled i cancelled the policy with you and lost £50 penalty clause never have i been sold such a poor high priced insurance with no compassion
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Posted 7 years ago
Easy and simple to get instant car insurance. Pleasant chap on the phone when I called to cancel my old policy. However I was not happy that I had to pay £70 to get out of my old policy when I was insuring a new car with 1st Central immediately. Very very disappointing.
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Posted 7 years ago
The price I got my insurance for
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Posted 7 years ago
Quick and easy.
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Posted 7 years ago
Ok Thanks
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Posted 7 years ago
I am disappointed with the cost of changing car. Despite getting quotes and both cars being very similar my payments nearly doubled for the time left of the policy.
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Posted 7 years ago
1st It is good price and Service
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Posted 7 years ago
CategoriesLog outFor companies callai lochran   United Kingdom 1Review 0Reads 0Useful Edit my settings Reviews ◆ Connections 1st CENTRAL Seen the 1 star reviews before taking out insurance but just ignored it. I should NOT have taken out insurance with this company. Would not recommend. Go with goskippy. Around the same price as these guys but no hassle at all with them. These guys will find anyway any tiny little mistake so they can charge you more and just add it on to your bill. The people you email are just unhelpful robots. Well seeing yous don't have the review facility on facebook because god forbid everyone tell the truth on that platform. Don't worry 1rst central look like they are doing a good job of losing money and customers. And i hope it stays this way.** DO NOT USE THIS COMPANY FOR INSURANCE!!! **
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Posted 7 years ago
Seen the 1 star reviews before taking out insurance but just ignored it. I should NOT have taken out insurance with this company. Would not recommend. Go with goskippy. Around the same price as these guys but no hassle at all with them. These guys will find anyway any tiny little mistake so they can charge you more and just add it on to your bill. The people you email are just unhelpful robots. Well seeing yous don't have the review facility on facebook because god forbid everyone tell the truth on that platform. Don't worry 1rst central look like they are doing a good job of losing money and customers. And i hope it stays this way. DO NOT USE THIS COMPANY FOR INSURANCE!!!!!  
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Posted 7 years ago
happy ok ok
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Posted 7 years ago
Call handler was extremely rude. I'd received a quote online and spent over half an hour going through what I'd already entered online to then be told they couldn't insure me, and he couldn't give me a reason why, just said 'well it looks like you'd best start looking for other quotes doesn't it'.
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Posted 7 years ago
By far the worst insurance company. Great prices, terrible at everything else. 40 mins waiting on hold. More than once. Ran up a £200 phone bill. Terrible attitude of customer service staff. I will never use this company again.
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Posted 7 years ago
Everything was so easy to do online - no problems and only took 2 minutes
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Posted 7 years ago
Easy enough to set up online clear prices even tho I bought a new car after 3 months it was very easy to change the insurance over to the new car all it took was about 10 minutes online and they don't humbug me with marketing calls which I prefer
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Posted 7 years ago
1st CENTRAL is rated 4.0 based on 5,230 reviews