1StopBedrooms Reviews

Name: 1StopBedrooms
Address: 1716 coney island ave, 5 FL, brooklyn, New York
Rating: 4.91

4.9 Rating 4,631 Reviews

99 %

of reviewers recommend 1StopBedrooms

Company Reviews

Metrics

4.9

Based on 4,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1StopBedrooms 5 star review on 4th November 2024

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful..”

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Posted 3 months ago

“Couch Is Very Good Quality And Comfortable I Love It So Much”

1StopBedrooms 5 star review on 14th August 2024

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Posted 3 months ago

“Customer Service Rep was friendly.”

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Posted 3 months ago

“Great company”

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Posted 3 months ago

“I was very pleased with my sales representative. The Jericho furniture set is beautiful. Thanks 1stopbedrooms you are #1. DJ”

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Posted 3 months ago

“Great service. Representative was very professional and helpful.”

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Posted 3 months ago

“Easy to work with.”

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Posted 3 months ago

“Shopping experience very easy and delivery on time. Courteous personnel.”

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Posted 3 months ago

“Very informative about chairs, pricing, shipping and warranty. Great customer service ~”

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Posted 3 months ago

“Thank you for the service. I was a pleasure dealing with your customer service department. I will definetly use 1 stop bedrooms again in the future.”

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Posted 3 months ago

“So THANKFUL for a most EXCELLENT and PLEASURABLE customer service & shopping experience- I’ve had in a LONG time! I’m a seasoned consumer and consider myself -frugal (not cheap – cheap is-not nice😜)-knowledgeable-and informed. We can title this essay: “#MissFrugal Make a Sofa Purchase” Enjoy!😜 This past weekend was “tax free weekend in Massachusetts”. I decided to FINALLY “pull the trigger” and visit local stores and FINALLY make up my mind on a sofa (after months of not being able to justify this ‘larger’ purchase in my mind -yet😳🧐🤷‍♀️!) AND save 6.25% in taxes as well? I was ready! After visiting the local furniture stores -I fell in love with a sofa and decided to make the purchase-YAY! It was a productive and satisfying shopping experience—I was VERY happy with everyone I encountered in the local stores-and all-around -just a fun day- picking out a sofa! I was very excited about the couch (is ‘couch’ just a Massachusetts thing…? 🧐 something else I’ll need to research soon 😜) The one downside while shopping-was- at this same timeframe- I was also working on switching from one cell provider -to new cell provider (Miss Frugal struck again! It was time to move on from a tried-and-true larger cell company- to a newer- American-based company! #MissFrugal & #MissPatrioticShopper- had “been on a mission-a mission from God“🙏 🇺🇸😎😜🤣) Due to circumstances beyond anyone’s control-it did not go smoothly or as planned. The glitch that remained unresolved for several days left me with a cell phone Internet connection-that was sporadic or nonexistent as I traveled 🤯🤯 and I wasn’t able to do my usual online price-comparisons 😕— until AFTER- I made my purchase. BecauseI HAD completed the full purchase including payment and delivery set-up etc. As fate would have it--once I was able to compare pricing online-I came across 1StopBedrooms.com 😳😱🤩🤩🤩 I quite honestly- was taken aback- by the $600 PIECE DIFFERENCE..? Just-WOW! I was blown away temporarily, and a bit disappointed in myself that I had not done my research. First, I immediately emailed the furniture store I had purchased from -and canceled my purchase with them- stating my reason why I was canceling (and yes-I did have some feelings of “guilt“ but my wallet was having some “feelings“ a well . I guess you could call it-An ‘empty feeling’ ..? lol! But I chose the email route versus a phone call because I wanted everything documented. This is a business -and a business transaction- and my feelings were not going to be involved-in a business/conscious matter. The price difference was just -too much. And my wallet is not a charity for -commissions.) So with that said- I started my order online with 1Stopbedrooms.com. I choose financing through Affirm (I’m working on rebuilding my credit and I thought this was a great flexible option.) But before I hit the “purchase“ button-I had a couple of questions- and I decided to call. And that’s where I had the most pleasurable encounter with Raymond- who was professional-polite-knowledgeable- and answered my questions quickly and efficiently and confidently. He talked to me about the warranty on this couch, which I initially had decided against but after hearing about it, I decided absolutely YESSSS! Another ‘moment of fate’ -because the warranty is absolutely wonderful and well worth every penny! The local store I initially purchased from- didn’t even mention it to me…? So-“Yay“- to Raymond-and to me! 👏👏👏 Raymond is a 5- no-a TEN STAR⭐️ review as well!- With all this said-final thought: I’m EXTREMELY EXCITED for my purchase to arrive! And “NO”-No one paid me to write this lol! Final savings-after adding in the 5-year protection plan on my sofa-was $300! Even after paying MA taxes- and- the price had gone up approximately $110 online -over a 24 hour period - As I “slept on it“ (Take note potential buyers: Prices can change in an instant— “Pull your trigger“ -make that purchase you’ve been wanting! “The opportunity may never arise again-Never miss out on a great opportunity“ lastly,-I did mention to Raymond -The price increase in 24 hours- and- he was able to give me a $50 credit! So—Thank you again Mr. Raymond!) When all was said and done- I saved $300 overall! I realize this is a longer-detailed review- But -I sincerely hope it helps! It’s been a total pleasure for #MissFrugal! 😜😳🤩🤣🤣 “The show’snot over folks! #MissFrugal Will be on stage performing again at 10 PM! Bring your friends and family!” 😳😜🙏✌️🥰😍😘❤️😇 “I’ll be back!“”

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Posted 3 months ago

“Excellent sofa for an excellent price. Great customer service agent, very helpful.”

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Posted 3 months ago

“Handled orders with complete professionalism; pleasant and courteous assistance.”

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Posted 3 months ago

“Representative was very helpful and professional. I got an answer for any question every question I asked very satisfied.”

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Posted 3 months ago

“Excellent customer service Simon!!”

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Posted 3 months ago

“I google the chair I saw at a store and found the exact chair on this website for hundreds $$ less, even after adding shipping AND delivery, which is to the inside of my door!”

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Posted 3 months ago

“So far service has been superior!”

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Posted 3 months ago

“Great customer service!”

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Posted 3 months ago

“Customer service is excellent - looking forward to receiving our items”

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Posted 3 months ago

“My new bedroom is both perfectly constructed and beautiful. Cherrywood color match is also perfect 👍 👏 👏 👏. 😁😄😆😁 👍”

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Posted 3 months ago

1StopBedrooms is rated 4.9 based on 4,631 reviews