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247 Home Rescue Reviews

3.2 Rating 437 Reviews
55 %
of reviewers recommend 247 Home Rescue
3.2
Based on 437 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read 247 Home Rescue Reviews
Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham
Burnley
BB12 6TG

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247 Home Rescue 5 star review on 12th April 2025
Anonymous
247 Home Rescue 1 star review on 2nd October 2024
James Nalborczyk
247 Home Rescue 1 star review on 2nd October 2024
James Nalborczyk
247 Home Rescue 1 star review on 24th September 2024
Anonymous
247 Home Rescue 1 star review on 1st June 2024
Anonymous
247 Home Rescue 1 star review on 10th January 2024
Tina Kaur
247 Home Rescue 1 star review on 29th December 2023
Anonymous
8
Anonymous
Anonymous  // 01/01/2019
The lady who help me set up my cover was, amazing it was done with in minutes and she explain and answer all my question. Will diffidently be recommending then to others.
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
I was delighted with our professional and polite the engineer was. As a new customer I am delighted with the over all service I have received. I highly recommend this company.
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
I am satisfied with your services and hoping it will continue.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
24/7 contacted me by phone to make the annual service appointment date, Apparently not possible to give a set time (8am to 5pm), but the engineer phoned 30 minutes before he arrived. The engineer was friendly and did a good job. He was finished in approximately 30 minutes. No problems at all.
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Fantastic and friendly service from our engineer. Very clearly explained our next steps and worked efficiently.
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
i was really pleased with the engineer did a good service ,said he would put a report in to say 1 of my radiaters is cousing a problem.as no one has been in touch with us i think that this hasnt been done
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Great service
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Excellent service and got the cover I required thank you
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Very courteous engineer, new what he was doing. Left area clean and tidy, couldn’t fault him . Excellent
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Contact answered my questions, I await.paper copy of the agreement
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Really easy to set up, much better value than our previous provider British Gas.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Very good and helpful team. great online support and very nice and friendly phone call. Very easy to setup and online portal looks very user friendly.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Great service. Would recommend
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
Quick and easy service, value for money
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Excellent service and we were very impressed with the service engineer who was very professional in what he did. He left the premises in a clean and tidy condition and was mindful because of the care he took to ensure this. I would recommend 24/7 to all my friends.
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
Very happy with service. Would be handy if a timed appointment can be provided.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Easy setup and quick service.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
The engineer was very knowledgeable, gave plenty of advice, worked tirelessly & neatly. He had a pleasant manner & worked efficiently. Overall Mr Jay Vara needs to be recognised for his work. Caroline Kidd 81, Budleigh Crescent Welling DA16 1DW
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
The engineer did a great job, knowledgeable and courteous!
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Great value for money and staff are really helpful
Helpful Report
Posted 5 years ago
Hi, Thank you for such a terrific review. We are delighted to know you found our service to your satisfaction. We provide our customers with low-cost appliance, home emergency and boiler covers that won’t break the bank. Although, our packages may be affordable than that of our competitors, we do not compromise on quality. We have a network of over 3000 gas-safe engineers which makes it easy for customers to have their boilers repaired or serviced all year long. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
247 Home Rescue is rated 3.2 based on 437 reviews