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247 Home Rescue Reviews

3.3 Rating 424 Reviews
57 %
of reviewers recommend 247 Home Rescue
3.3
Based on 424 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read 247 Home Rescue Reviews
Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham
Burnley
BB12 6TG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very polite and worked clean round the place. đź‘Ť
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
the service engineer sent by 247 was excellent in every respect i.e very clean and tidy,pleasant and professional. I would recommend him to anyone, and would certainly welcome him back to service my boiler, thankyou
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
I am very happy to recommend everyone as they have excellent customer service.
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
Excellent customer service. Very cooperative staffs.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
More than happy with service
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Excellent, professional, clean and friendly service. Would definitely recommend.
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
Good work. A nice chap who explained a few technicalities to me and gave me some pointers for future maintenance,
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
The adviser I spoke with couldn't have been more helpful and patient advising on the different options available.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are happy to know you found the interaction with our staff to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the purchase of your service agreement simple and personal. Our team members are friendly knowledgeable and well-equipped to help customers purchase the plan which is most suitable to their needs. To facilitate our customers, we have created a unique online process allowing access to important documentation. By logging into your “My Account” with your surname and reference number you will be able to log a claim, arrange a service, and access your schedule and policy documents. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Excellent service arrived on time replaced boiler no mess or anything couldn’t fault his work would have no hesitation in recommending company or the engineer
Helpful Report
Posted 5 years ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a network of over 3000 highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. They are helpful and friendly and make it easy to set up the cover plan. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again.
Posted 5 years ago
Everything was great. Engineer was wearing PPE to make sure my house doesn't get dirty. Thanks
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
I am very pleased he was a gentleman I wish there more like him I wold give more than five stars if possible
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Was easy to set up and call centre staff were professional and polite. Look forward to a good service in future
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Clear information given.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
On time,good service,polite,good communication
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Quick and efficient engineer - very good
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Very easy to sign up
Helpful Report
Posted 5 years ago
Hi, Thank you for such a positive review. We are delighted to know you found the set-up process to your satisfaction. Our sales agents are more than happy to help prospective customers understand the extent of cover provided. They are friendly and highly knowledgeable enabling them to help the selection of a plan which is the most appropriate to cover the individual requirements of each customer. They are prepared to answer queries and clarify any confusion relating to the purchase of a service agreement. If a query arises after the set-up process our live chat operators are available Monday -Friday between 08:00 hours and 21:00 to deal with any concerns that you may have. We want to help you make the most out of your cover plan. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Our engineer arrived on time. He was very polite, professional and efficient Peter and Linnet Brown
Helpful Report
Posted 5 years ago
Hi, Thank you for a great review and rating our service 5 stars. It's great to know how impressed you are with our engineer. Our engineers are highly experienced and know how to handle customers with care. Our prices are affordable and our service unbeatable. We have access to over 3000 engineers nationwide. When you need to make a claim or book a service, our engineers will be there where you are. I'm really pleased to read your comments and I'll be sure to pass them on to all involved. Thank you once again.
Posted 5 years ago
Great customer service, quickly resolved my query with their online chat.
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Quick and fantastic job
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
Great prompt professional service
Helpful Report
Posted 5 years ago
Hi, Thank you for such a glowing review. We are delighted to know you found our service to your satisfaction. Our customer service team works in conjunction with our live chat operators to make the ordering experience easy. Our team members are friendly and knowledgeable. They are well-equipped to help customers purchase the cover which is most suitable to their needs. Be sure to log into “My Account” with your surname and reference number. You will be able to log a claim, arrange a service, and access your documents. For further queries, hit up our customer service team. They will be happy to help you. We greatly value your feedback and will be sure to pass it on to all involved. Thank you once again.
Posted 5 years ago
247 Home Rescue is rated 3.3 based on 424 reviews