247 Spares Reviews

Name: 247 Spares
Rating: 4.56

4.6 Rating 7,031 Reviews

90 %

of reviewers recommend 247 Spares

Company Reviews

Questions

Metrics

4.6

Based on 7,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Phone:

08723311247

Email:

support@247spares.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maybe I misinterpreted the search criteria, but I was actually looking for a reconditioned part. It seemed pointless to me to replace a starter motor that has just stopped working for a part of the same age, with the possibility that would then soon fail because of its age. One person who 'phoned said the starter motor was off a car that had only done 34,000+ miles. That seemed very odd for a car that is over 12 years old, and so I was very dubious about the authentic nature of the call.”

Helpful Report

Posted 9 years ago

“I asked NOT to be contacted by phone to be contacted by EMAIL ONLY but your representatives KEPT CALLING ME and on more then one occasion my manager was behind me. where I work you can't answer the phone as it's a petrol station even thou I never answer my phone, customers and my manager could hear it , and I nearly lost my job because your representatives can't read a REQUEST that I made NOT TO BE CALLED . Once I explained why I was getting the calls and that it wasn't my friends calling he just gave me a WARNING . SO CAN YOU TELL YOUR REPRESENTATIVES THAT EMAILS ONLY MEANS JUST THAT EMAIL NOT CALL or better still allow your customer to complete the form without putting a telephone number in so they have to us email”

Helpful Report

Posted 9 years ago

“Most all quotes were excessively overpriced. In some cases used items were more than alternatively priced manufacturers refurbished prices. Considering these prices were for items that are 20 years old I feel this was totally unreasonable. Also why is VAT added to the delivery charge? Needless to say I won't being purchasing from your suppliers.”

Helpful Report

Posted 9 years ago

“Very quick to get replies, so good from that point. No mention of mileage and condition inside or out of any of the engines, so nothing to assure me I was getting a clean low mileage engine with a good long warranty. Would be good to have a filter for high mileage and incomplete or less than great condition engines inside and out.”

Helpful Report

Posted 9 years ago

“Provided 3 quotes quickly ranging from £34 -£58. found on ebay for £31 ordered mid afternoon, part with me by 11am next day.”

Helpful Report

Posted 9 years ago

“I bought a light from vauxhall parts ltd and its my worst experience very rude and terrible people to deal with i received the light it came damaged rang them ,they asked to send a picture which i did and got a email i should have not signed for it without checking what a joke do the delivery men wait for you to open a parcel in front of them before signing someof us dont even open the package for hours or days, no positive responce from them besides that good response from others this company should be deleted from your list”

Helpful Report

Posted 9 years ago

“I had quite a lot of quotes for the part that I requested. Most were more expensive than approaching a breaker direct and some had premium rate phone numbers to call if you wished to buy from them. I did not buy the item this time but I have had parts in the past and have been very pleased with the service”

Helpful Report

Posted 9 years ago

“I got quite a few offers for the used part for a Honda; prices for the same part varied by a factor of over 2 - between £32 & £80 (mostly £40 to £60). I found I could get the same part (new but not necessarily original Honda) online from USA for as little as $20 (plus delivery). Seemingly no similar online offers in the UK! Why not? Finally after ringing Honda I tried a Honda dealer and have ordered the part (not in their stock) for circa £36 incl. of VAT. Delivery to them next day!”

Helpful Report

Posted 9 years ago

“I found one site very helpful and polite. When I asked if the price included vat they informed me that there was no vat on used parts. I then phoned another site to ask why they were charging vat? the engine I was looking at was £295 + £10 delivery = total price £366! I was told they weren't charging vat and when I asked why the amounts did not add up he put the phone down!”

Helpful Report

Posted 9 years ago

“didn't have a problem with 24/7 spares got my quotes and went for the company that gave the best warranty delivery 5 days i ordered my engine from doncaster autoparts ltd on monday 14th sept it's now 4.30 pm on thursday 24th sept and i'm still waiting have rang them to be told it will be delivered today so the have half an hour before my garage closes i'm not holding my breath”

Helpful Report

Posted 9 years ago

“All very quick to send an e mail but not half as quick to answer the phone one couldnt even agree that they had sent a quote and two that ive been trying to ring for two days can forget it”

Helpful Report

Posted 9 years ago

“I feel prices asked for parts are inflated. obtained part much cheaper locally”

Helpful Report

Posted 9 years ago

“To many calls to landline 7 in a space of 1hr”

Helpful Report

Posted 9 years ago

“Very quick responses from various suppliers but found part needed elsewhere and cheaper as well.”

Helpful Report

Posted 9 years ago

“I had lots of quick and good responses, but I had put the wrong part in, oops! Sorry”

Helpful Report

Posted 9 years ago

“Very prompt reply, however the prices quoted I can get the same locally. I asked about a nearside or left hand and all the quotes were for a R/h. As far as I am aware the sides are taken from the inside looking forward. I have managed to get one cheaper than your qoute. I would use 24/7 again and make decisions from there”

Helpful Report

Posted 9 years ago

“I got some competitive quotes but there are no details of the supplier. You have to phone an 0703 number! It's a shame 247 Spares isn't more upfront like 1st Choice Spares (which I ended up using instead).”

Helpful Report

Posted 9 years ago

“not enough information on the quotes, engine miles, year of car, the company that is making the offer, as people can tell you what they want over the phone and there is no proof, the company that I've bought the engine off said that it had done 50,000 mile but it looks older than mine!”

Helpful Report

Posted 9 years ago

“I would have liked some directions on how to fit the mirror glass.”

Helpful Report

Posted 9 years ago

“Can't comment at the moment as I haven't used any of the links. Thanks for your help so far. Peter.”

Helpful Report

Posted 9 years ago

247 Spares is rated 4.6 based on 7,031 reviews