“I never received my order. I have contacted customer service several times demonstrating they shipped to the wrong address and the order was received and signed for in another state. They will not respond nor refund my money. This company is a sham and fraud. Do not fall victim.”
“I ordered a light WEEKS ago and still have not received it! Nor any word on why? Similar issue with wallpaper samples? I am extremely disappointed and have not run into this before!”
“I did everything myself on line. Your web site worked very well. It was easy to use. Estimated shipping time is very good.
I won't be able to write a full review until the merchandise has been delivered.”
“Bought a clock from them and it was probably the worst quality product I've ever purchased! They had a NO refund policy on the clock purchased. I asked about a credit towards something else and got zero response! Will never buy from them again.”
“Asking for a review on a piece not yet received is not the best business plan. I have tracked our coffee table once shipped and note the following: the item was delivered to Buda, TX on 10/18/24; itwas picked up in TX on 10/24 and arrived in Perth Amboy, NJ on 10/31/24. Perth Amboy is 269 miles from our home and takes 4 hours and 43 minutes by vehicle. The item was then shipped to Greensboro, NC, no doubt via I-95, which is 315 miles from our home and 5 hours and 38 minutes away. The item was then sent to a facility in Ashland, VA, which lies between NJ and NC on I-95, which is 177 miles from our house and 3 hours and 21 minutes by vehicle. Not sure why the Ashland facility was passed up on the way to Greensboro, and why it has been sitting in Ashland since 11/5/24 without anyone calling to schedule a delivery. I expected the item by 10/30/24.”
“On October 21st, I ordered and was charged for the Eaton Drum coffee table. 2Modern on their website, promised shipping of my purchased item “in 5-7 business days”. Today is the 13th business day and I still do not have any idea when my coffee table will be delivered. I've cleared my schedule so I will be home when this item arrives. However, I have a busy life and therefore I need to know when my coffee table will arrive.
I should not have been charged for a coffee table that is in “limbo”, especially when a 2Modern representative told me that 2Modern is “having difficulty with this shipping company”. This is not a fair business practice and it also feels like a switch and bait advertisement ploy to get the customer to order from 2Modern.
I reached out, in an email, to CEO Greg Finney, however he never responded.
Anonymous”
“I had a great experience shopping with 2Modern! The entire process was seamless and stress-free. My item was delivered quickly and on time, which I really appreciated. Overall, I’m very satisfied with the service and would definitely shop with them again.”
“Easy to navigate and photos dominated by the floor mats (IOW, props such as furniture are minimized) made for easy, study-up-close. Check out process swift.”
