“Awful. Ordered 2 weeks ago and it still hasn’t shipped. I’ve attempted to call their customer service and they will not answer or return my call. Will never be purchasing from again.”
“Ist timer andlast timer. When a company says one thing and does another. The product was in stock when I ordered. But today is the 19th and it still hasn't shipped.”
“Very disappointed. It's very clearly said that the item I ordered would ship within one to two business days and 10 days later it hasn't even shipped. I will return this item as it will not arrive in time for the holidays and I feel the listing was outright fraudulent about the shipping time.”
“When I placed my order “Ships in 1-2 business days” is on receipt/confirmation. I sent and email requesting an update and called, I received an email with “estimated shipping date” then today received a new “estimated shipping date.” I placed the order 2 weeks ago, the item has still not shipped. 2Modern charged my Visa card when the order was placed. My expectation from 2Modern failed. Nice website - poor business transaction.”
“I’m very upset with your company!!!!!! We just ordered a 7k lamp which was stated in stock ready to ship…. I just received an email stating that it won’t arrive for another 6 months!!!!!! Totally unacceptable. I hope I will be refunded quickly unless you have another option”
Hi Gina,
Thank you for sharing your feedback. We would like to try to help. When you have a moment, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Thank you!
2Modern Customer Support
“The shopping experience was quite good. I chose items online and then sent an email to customer service asking about Black Friday deals. The automated message was not helpful but an email from a real person followed and she was extremely helpful.”
