Hi LeAnn,
We read each review to reflect on what we can do better and how we can improve the customer experience. Thank you for taking the time to share your feedback with us. If there is anything we can help with, please reach out to our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“I’ve had a very challenging shopping experience. Firstly, the item said it was in stock which it was not. Secondly after I bought it two days later, your company sent me an email telling me the item that I bought was 20% off. After looking at other sites, I saw many other companies with a discounted price. I was able to get the discount refunded. That was not the biggest challenge. The biggest challenge was understanding that the in stock item had moved out and nobody could tell me when it was going to be shipped. You can only quote shipping from Your company to the warehouse, which is not helpful.”
“2Modern had my desk lamps at a fabulous price! The website is customer focused and user friendly. They also had the lamps in the colors I wanted in stock.
Thank you 2Modern.”
“Good choice of inventory. Called to inquire about availability of a couple items and Angelica was so helpful. She contacted the supplier and we were able to place an order for merchandise that was listed as backordered but had not yet been updated!”
“There was no question if this was a gift, if you offered gift wrapping and/or a message for a gift card. There was also no where to check k hide the cost.”
Hi Linda,
We read each review to reflect on what we can do better and how we can improve the customer experience. Thank you for taking the time to share your feedback with us. If there is anything we can help with, please reach out to our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“So pleased with my experience start to finish. Purchased several Ethnicraft pieces which are beautifully crafted, packaged with care, and shipped within a reasonable window. Outstanding customer service.”
“Very simple order experience. I contacted customer support after placing the order to answer a question on delivery and they were great to talk to and quickly resolved my questions”
“Your sales lady Angelica is a precious jewel! She spent the necessary time and research to come up with a solution to a table and chairs we bought some 20 years ago at Macy’s. A definite keeper! And to somehow come up with a remanufacturing capability for two identical chairs is nothing less than fantastic!”
