304 Clothing Reviews

4.5 Rating 6,364 Reviews

88 %

of reviewers recommend 304 Clothing

4.5

Based on 6,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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How is 304 Clothing returns process?

Helpful Report

(4 months ago)

Greater than 70% of reviewers feedback is 304 Clothing returns process is easy.

Helpful Report

(4 months ago)

12.50%

Industry Average

“ The clothes are ok my daughter loves them. But they are appalling at customer service especially if you buy from the sales. It’s not free returns they charge you a “restocking fee” the equivalent of the delivery cost. And they take so long to refund you, you start to worry you might not get it. Terrible customer service, totally unexpected bad experience. ”

- Julie Reid

“ I ordered a hoodie and after much delay when I tried to cancel I was told I couldn't cancel and that I would have to accept the goods then return it. When it finally arrived I thought I may as well try it on but it was the wrong size anyway so I returned the item. on 4th January I received a notification I had received a partial refund of £32.01 in spite of paying £35. There is no reason for this as the item was perfect and in the original parkaging. All you have achieved by deducting £2.99 is to guarantee I will never use your company again and will warn others of the returns process ”

- Christopher Day

“ As a starting company which goes internationally, it is a very bad policy to settle customers with big costs for returns. Your a UK company but even for Dutch orders a return costs arrous €20 which is absurd. Follow a vision and make wise choices for sustainable customer relationships, not single sells. Unfortunately i will never buy again at 304. Br ”

- Nick Van Bemmel

304 Clothing Reviews

Returns - Difficult