“Our house was not up to par and we received very slow, if any, response from the 360 office. They were more than difficult to deal with, and we would not want to rent from them again.”
“The people with 360 Blue were always helpful and always did as they said they would do. I would definitely recommend them to help plan your trip in that area.”
“We were demoted from a property that was walking distance to the beach to a remote house that made it necessary to drive to the beach, pools, shopping, restaurants, etc. The relocation was due to building maintenance.”
“I have used 360 Blue several times to book homes in Seaside Florida. Their consultants go above and beyond to help you find the perfect vaca home and to help you along the way to have the most peaceful stay. They listen to our specific requests and find exactly what we need. I will continue to use and recommend!”
“Beach umbrella situation gets out of hand. Had to get to beach by 5:15 am to get a good spot before the umbrella company takes entire beach. Everything else was outstanding”
“Collaboration between 360 Blue and Watercolor leaves a little to be desired. Access to pool, gym, etc not as smooth as in the past. Resort overall was not very welcoming. Improved communication could possibly help”
“Everything went well with the transaction until we had a family emergency. I spoke with someone in the office about the possibility of changing dates. The person never got back with me. I understand that it would have taken a bit more effort to accommodate my needs, but that is what customer service is about. I didn't want a refund. Either way, I took the risk by not buying trip insurance.”
“Helped us when we had to leave a different rental property that was from a different company and got us into a beautiful house within a couple hours and we will use them again every time we vacation on 30A!”
“When we arrived at the home we rented for a week, it was disgustingly DIRTY!!!! We called 360 Blue and they were not willing to do anything the first call we made. The manager said she would come take a look at the house after 8 o'clock and the entire week we were there she NEVER showed up!! And we requested she come multiple times!! After MANY calls, MANY complaints they sent the cleaning crew back out that night to clean in which the cleaning crew could not even believe how dirty the furniture was!! They even told 360Blue they need to move us. They offered to refund us one night stay if we stayed at that property and they would send an upholstery cleaner out, in which they did and the upholstery cleaner couldn't even believe the the way the furniture looked. He said I did the best I could, they didn't give me much to work with, it was that bad!! I had contacted 360Blue to discuss the refund because they only refunded ALL our money back they said they would. They NEVER contacted me back and nor did we receive back the rest of our money . For as many home as 360Blue manages we could NOT believe how we were treated and how they handled things. We were not pleased with the way we were treated.”
“beautiful place and easy to contact management with a few property problems. Enjoyed some of the perks such as a beach bonfire. Though the property was BEAUTIFUL, some of the pics were a little misleading such as pool size but it was acceptable. Overall a great interaction with the management.”
“I would rate 360 Blue between 2 and 3 stars. I'm going with the 2 stars because we had more issues than we did not and I do not think they handled them as well as they should have. This company is the power company on 30A. They could be great if they implemented well but they did not handle our issues over the busy summer as well as they should have for a family spending $6K on a condo for a week. We had a filthy condo and they called someone in to come over but we had to use the condo for 2 days while disgusting. We had no working gas on the stove for three days and I was told, "it's just a stove, not a huge deal".”
