“The guys and gals at McGregor are always helpful and attentive. I can drop in on my bike and they will serve me straight away so I can continue on with my ride.”
“Pushy and unprofessional salesperson (Nick) spent more time trying to get us to buy whatever they had in stock instead of actually listening to what my wife and I needed and then assisting. Collecting the bike we finally ended up purchasing online (because we could get better information from the website ourselves than by dealing with the staff in-store) was an ordeal, and one that could have been easily avoided if Nick had been good at his job instead of simply focussing on how much he could sell. I'll be going somewhere else for all my future bicycle related purchases and services.”
“Second purchase of this scooter from 99 Bikes. Now both of our kids have an Envy Scooter. Excellent quality. Easy to use website. Fast delivery. They love them!”
“Once again a great experience with 99Bikes, this time with an online order. I’ve had years of great service from the Chermside/Kedron store, but the online order, although faceless, was slick, easy and accompanied by good communication. Thanks again 99Bikes!”
“Returned to 99 Bikes at Hoppers Crossing for first service (free of charge) on new bike purchased in May. Received the same friendly service from Christiano and Toey in the service department. Returned an online purchase garment that was too small (hassle free). Got an sms to say bike was ready to collect (in just 2 hours) and a detailed notes of service points and maintenance / care tips. Very impressive team of cycling enthusiasts and always look forward to going back there.”
“I was purchasing a planned bike product (chain degreaser) using the balance of a 99-Bikes gift-card, plus the $$ balance by credit card. The staff made this "ever so easy" to do. So a great transaction (again), of course!”
“Excellent communication, I was sent a few texts about how my order was tracking, and when I could expect it, which I really appreciated - I have shopped a fair amount online, and this type of service is rare!”
