“Bought some shoes but the sizing was out from my normal size. Returned and replaced in very good time. Great service and great product too once I got the right size”
“Andrew was extremely understanding and helpful in a situation that wasn’t his doing after an online order I made and some incorrect advice I was given. His customer service was excellent and I appreciated it very much. After only shopping online with 99 Bikes until now, I will be back to his shop for sure! Many thanks.”
“Bought a bike for my son excellent service took it back for the free service after 3 weeks and Dave the guy who serviced the bike was very helpful and again excellent service explained things to me in a friendly and easy to understand way,thanks very much guys”
“Great staff, really helpful with questions we had on products and sourcing alternatives. Separately helped in fixing a couple of minor issues on our sons bike not related to 99 bikes.”
“I was rear ended by another cyclist breaking my derailleur hanger. Went straight down to the boys at 99 Bikes Noarlunga where I always get the best service and advise. The boys replaced my hanger and went over the bike for any other damage and adjusted the gears. Won't take my 3 bikes anywhere else.”
“Seamless shopping experience with 99 bikes. Great customer service. So happy with my purchase. Fantastic first bike for my daughter’s 3rd birthday. She adores it!”
“Ordered an Allen two bike carrier online from Perth, before travelling to Melbourne. Picked it up a couple of days later in Carrum Downs, the store had it all sorted for a Sunday morning pick up. Couldn’t be easier! Rack did the job of transporting a wheeled walking frame on the back of a small SUV with four people on board. Far cheaper than roof racks.”
“We received great advice. The person who served us made a special effort to get our son's bike built in time for his birthday even though it was only a few days away.”
“I ordered a helmet for delivery to my local store. I wanted to take advantage of the sale. It only took a few days to come over from Eastern States and the store called me when it was in. Seamless and professional service, great price.”
