“Tyre stock was incredibly limited (due to industry wide shortages) but I managed to find a dhr2 across town and lock it down for click and collect. It was ready to go by the time I arrived. Unfortunately prices have gone up by over 10% in the last couple of months but I guess that reflects the difficulties posed by the pandemic.”
“Needed a couple of rear lights for my two bicycles. 99 Bikes had a huge range, good prices and easy to purchase on line. The selection was made easy with clear specifications and images on the website. Buying was easy, delivery was pretty fast. I purchased online from 99 Bikes a number of times and I have always had the same positive experience.”
“Easy to shop online as I knew what I required. However the one store didn’t have it but the other store did. So I had to drive across the city to get it. Not a huge deal. Customer service was great!”
“Friendliest staff of any store. I made a purchase online but accidentally ordered the wrong size, the gentleman I picked my order up I realised and he went above and beyond to get the right size. I couldn’t be happier with the staff at the Carlton store. I drive 25 minutes and past 2 other 99 bikes stores just to go to the Carlton store.”
