“Went in looking for a mountain bike, found the best customer experience one could ask for; I couldn't be happier with this store and their employees.”
“Very easy to deal with. Ordered online and picked up in store a couple of hours later. Was kept informed on the orders progress. Very happy with the product and the service.”
“They didn't have the cassette I wanted but accommodatd me as best they could by offering me the next model up at a significant discount. You can't beat that for service. Very impressive.”
“I have been 99 bike customer for more than 3 years now. I have to say that their customer service is top notch for two main reasons. 1 Fast shipping with easy tracking. 2 If you have a problem they are very fast to respond and know their products so as giving you good advice on what you are after. 3 Their return and refund policy is great no interrogation to customers on why they want to return product fast replacement or refund. I have to say this is what a customer needs a hassle free transaction. I have to say customer service department is what let down most business. Keep up 99 bikes”
“The guys in the workshop went out of theyre way to get my young fellas dirt Jumper ready for riding as close to on the spot as you could ask for . Been shopping here a fair bit and always willing to help”
“99Blackburn. Workshop staff are amazing. Super helpful, very knowledgeable with very good service pricing. Not just for average riders of street bike - Really good with duel suspension MTBs, Enduro & Downhill bikes.”
