“My credit card was compromised 12/6/24. Called customer service and they closed my card and issued new one. My new card came 10 days later but it could not be activated. I was told they would express mail a new card, I never received it. Called customer service again 12/27 and requested a supervisor. She checked and found my card was never mailed so she promised to overnight express my new card. I still do not have my credit card. They should move their customer service back to the US and out of Asia.
Would not recommend this card in the future.”
“Pontius Pilate, the Barclaycard CustOm'er SER VICE (8O5' 41O) 56OO Barclaycard P 'HO NE NUMbER (8O5 41O) 56OO Roman prefect of Judaea. After his death, his followers became convinced that he rose from the dead, and following his ascension, the community they formed eventually became the early Christian Church that expanded as a worldwide movement”
“We had a $35,000 credit limit with Barclaycard. We always payed our balance in full every month. We decided to move a lot of our monthly subscriptions to Discover instead for the cash back. We still used our Barclay card and would pay off the balance every month but it wasn't as high of a balance usually. Out of the blue, and with no notification, they lowered our credit limit to $7,000 which then in turn lowered our credit score...FOR NO REASON! Just because we weren't charging as much. We have never once been late, missed, or not payed our balance in full - NOT ONCE! They are not worth it. And to think we pay yearly for them to treat their customers this way! Get lost. Going to use our miles toward our balances until they are gone and then close this card. Horrible experience.”
“My experience with Barclaycard’s customer service has been absolutely appalling, and I feel compelled to warn others about what they might face.
I contacted Barclaycard regarding a missing BA Cabin Upgrade Voucher that I had earned by meeting the spending requirements. Instead of resolving my issue, I was subjected to:
1. Conflicting and Incorrect Information:
The customer service representative gave me contradictory details about my account, including incorrect anniversary dates and misleading statements about vouchers. Despite providing evidence, they failed to properly investigate or clarify the situation.
2. Refusal to Escalate:
After pointing out their errors and requesting to speak with a supervisor, my request was completely ignored. I had to repeatedly follow up, and even then, I was left in limbo with no acknowledgment or confirmation that my issue was being handled.
3. Unprofessional and Dismissive Attitude:
The representative abandoned the conversation multiple times, leaving me hanging. I had to send several messages asking if they were still there. The lack of engagement was shocking and disrespectful.
4. Failure to Resolve the Issue:
Despite having spent well over the threshold required for my voucher, Barclaycard has failed to deliver it. This has left me with wasted time, unanswered questions, and no resolution in sight.
This is, without a doubt, the worst customer service I have ever experienced. Barclaycard’s inability to handle a straightforward query has seriously undermined my trust in them. After being a loyal customer who has spent thousands, I expected far better.
If you’re considering Barclaycard, think twice. Poor service like this makes you question whether they value their customers at all. I’ll be exploring alternative providers and strongly suggest others do the same.”
“I pay my full balance each month and am on auto pay. Barclay debited my payment of $3000 twice on the same day from my checking account, so now I have a credit of $3000. Why on earth would I want that? This should be illegal. Once the balance is Zero, they shouldn't be allowed to collect any more, granted I may have made an error on my end, but it was confusing, and for them to collect again and tell me I have to wait 2 weeks to receive my funds back is ridiculous. I ended up canceling my card and that way funds returned 7-10 days. Have been a customer since 2008, but customer service was so rude. Better credit cards out there!”
“I fell for this 𝚍𝚎𝚟𝚊𝚜𝚝𝚊𝚝𝚒𝚗𝚐 company which I invested on, that promised me great profit in return, after investing I realized it was a scam, all my money was frozen I was unable to make a withdrawal, I was in so much pain, I went into a Google search and came across Mrs Nora who has helped a lot of people, I saw a lot reviews of how she has been helping so many people, and I then texted her, and also followed all her instructions and then provided all the necessary information to her, few hours later and all my money was recovered back to me in less than 72 hours. if you were also a victim of scam get in contact with,
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“Schlimmster Kundenservice den ich erlebt habe! Man befindet sich im Ausland, das Konto wird gesperrt, telefonischer Kontakt oder EMail Kontakt brauchen 5 Monate Bearbeitungszeit. Unkompetente und unfreundliche Mitarbeiter*innen. Würde ich auf gar keinen Fall Empfielen. (5 Jahre Kundin)”
“I asked Barklay to dispute charges from a moving company. they are dropping the charge because they say i did not furnish info quick enough in response to a telephone call and message. I could not understand the message. No one else could either. Whose side is Barkley on? You certainly are not representing me. Now I have to restart everything with more work for me, not the moving company.”
“I did a balance transfer for 2 chase credit cards. I thought I but one address in but not the other. One balance transfer went through and the other didn't I tried to talk to customer service just to verify that they had the correct address. They said they cant do anything for 7-10 business days. Thank God I checked to make sure I made a payment for the month. Terrible customer service all because I wanted to see if I had or if they could put the correct address in. I will cancel that transfer balance”
“If you ever want to dispute a charge, they'll side with the merchant, even though I sent them emails from the merchant stating they would credit my card back and failed to do so. Barclays still will not dispute the charge. Their call center is of course, overseas, and they are just "robots" that don't help at all. I'll have to file a suit against the merchant now. They do not protect their customers at all. Stay away from this card!”
“Interest charged on a daily basis. Paid card off and two days later billed for interest when the balance was zero. Customer service stated that they charged interest on a daily basis until you have a zero balance for two consecutive months. Barclays is the worst. They are criminal if you ask me. Way better cards out there people. Prepare to wait on hold for long periods of time to listen to them read for a scripted manual.”
“Paid old navy bill. Never was posted. My bank sent proof of payment and still waiting. Getting different agent each time and different information each time. Very, very poor custody service and resolution unit.”
“Dropped credit limit with no explanation went from 15000 to 250. Credit score is excellent so I closed the account been with them for twenty years never missed a payment”
“The customer service experience is absolutely awful. You get shipped to a Third World country. I would be OK with that but no one’s there has any authority to do anything. They just bounce you around from representative to representative. I placed a dispute with my first purchase using a card, as the merchant shipped to a bad address.
Barclays told me that they would send me an email when the dispute was resolved. Instead, they called me with a weird one 800 number that you can’t recognize and if you don’t answer that phone call the dispute is nullified.
Clearly working for the merchant and don’t care about their customers. I wish I could give them less than one star.”
“Hands down the worst credit card you can get. I was a member for 12 years, I asked for a credit increase and they denied me with 720 FICO! Later I lost my job and needed to make payment arrangements (any kind); all my other 7 credit cards with different banks worked with me...not Barclays! I closed my account at Barclays and they still would not take a payment arrangement. They wanted me to fall behind 30, 60 ,90 days and be reported as late to the credits bureau before they would even consider talking to me about a payment plan., Guess what....I'm not paying them jack now! I am submitting a complaint with governing bodies .”
“I'm forever great full to Mrs Bruce Nora who is a recovery agent, I found my self scammed after investing all my life saving and dedication to this broker , my account was frozen and I was unable to withdraw my lost funds I send several mail but still I didn't hear from them, I was battling with this and suggested to post it online , then I came across Mrs bruce Nora who's a recovery agent I saw so many reviews about how their lost Bitcoin or money was recovered back in total, after experiencing scam at first i decided to give it a go i got in contact with her and followed all necessary information and about 96 hours i received all my money in total, finally feild with joy at last
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Get in contact with:
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