“
When they arrived they were not as featured in the catalogue and so narrow I thought they must fit someone size 6/8 ! When I phoned and explained this to someone in the so called 'customer service' I was amazed at her rude and unhelpful reaction when I also told her that the wrong size label was probably applied in the factory, she said this was impossible.
”
- Anonymous
“
Seems like want to direct you to a premium rate number,
Do not ring this but ring the 0330 number
Shocking customer service
Charging an 85yrs old pensioner not only £3.99 for delivery but also another £3.99 to return an jumper that looks nothing like what was advertised.
”
- Anonymous
“
I did suggest that in the meantime, they might like to send me a pair of replacement briefs – but Customer Services said that until they had receipt of the faulty item, this could not be arranged.
”
- D G
