“This was a complete nightmare of a purchase and I am regretting it.
It is not easy to put up, extremely difficult.
Arrived without the concrete anchors and staff just told me to look in the box... I already did that... so again too much back and forth email with dismissive customer service support.
Importantly, I got a text from the delivery driver, poaching work from me to assemble the shed... Apparently he is not an employee of Easy Shed. I was quite upset and sent the texts to Easy Shed. They told me a different driver would be delivering my item, but no, that did not happen.
This company has compromised our safety in the situation where a delivery person was pressuring me into hiring him,a nd they were very dismissive about it.
I have no confidence in the company, and looking at the shed and how it is assembled right now, not much in the product. It's costing a lot more than I paid in addition now to sort it all out.
Extremely disappointed.”
“Ryan was extremely helpful with any of my questions. I’ve spoken to him several times and he’s always been fully knowledgeable about the product and very courteous.”