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Easyshed Reviews
4.0
Rating
389
Reviews
75
%
of reviewers recommend
Easyshed
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"From placing the order, through delivery and installation the trip has been a pleasure. The shed came on time, was delivered exactly when they said it was and I was so lucky to find an installer that was A1. Well done Easyshed."
Tony Benci
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Worst shed ever had multiple leaking issues, they blamed the installers, the installers blamed them, third party said that this type of shed has defaults, Fair Trading could not help next step complaining to NCAT"
Anonymous
"Easyshed is certainly a misnomer! It should be called quite-complicated-shed or not-quite-right-shed. We managed to assemble the shed in the end, but it was a mammoth process which took about 30 hours in total (2 or 3 people working together, for about 9 x 2-3 hour sessions).\r\nThe instructions get you to start on the back panel, probably because, in a way, it is the simplest one, so you learn quite a few lessons there and hopefully don't make the same mistakes again on more complicated panels. \r\nHere are my tips to help others:\r\n- don't bother trying to get the screws to go in without drilling first\r\n- the few places that are pre-drilled are generally too small, so you need to drill them again with a 3.5mm drill bit\r\n- be very patient\r\n- make sure you have a very good drill, electric screwdriver and angle grinder\r\n\r\nMy issues with this shed are:\r\n- none of the panels or edging are pre-drilled\r\n- there are weird angles that are really hard to drill\/screw into\r\n- almost all the edging pieces were the wrong length and we had to cut them\r\n- when putting the roof on, it was basically too short. We had to bend the edges and really use a lot of pressure and force to get it to fit. The roof really needs a re-design and more accurate cutting (although it is also possible that the wall pieces were not quite the right size either, compounding the problem)\r\n- the walls feel very flimsy\r\n- we ordered a window but there was no hole cut for it in any of the wall panels!! In the end we decided not to bother as it would be very difficult to cut a clean hole to the right size.\r\n- did I mention that you REALLY need an angle-grinder to assemble the shed?\r\n\r\nThe final stage took three people to assemble and was actually not quite as bad as I was lead to believe from some reviews, but as mentioned before it was really difficult to get the roof to actually cover the last 2 centimetres.\r\n\r\nIf you have time, the right equipment and read the instructions really carefully, this isn't particularly difficult (ie you don't need to be very skilled), just complicated (ie you need to be very good at following the instructions, which aren't always entirely clear).\r\n\r\nI don't think I would recommend easyshed or buy it again, but there is not a lot of choice for the exact size we wanted in our price range. Now we are finished I am glad we have it but hope to never have to do it again!"
Alex
"Worst experience ever and wish that I never purchased this product.\r\nMaterials are all cut to incorrect lengths although they are numbered to their corresponding supposed length. See photo of one example of one identical part, two different measurements. \r\n\r\nSpoke to Ady in tech support who was absolutely useless and had an attitude. Her troubleshooting was pointless, ineffective and not productive at all. Requested my call be escalated and it was declined. Was told to send a video of the issues, and she would come back to us once it was reviewed. No ETA. Declined request for a copy of file notes from our conversation, which should be made available through the privacy policy when collecting identifying information.\r\n\r\nInstruction manual is ridiculous - hard to follow and omits certain steps. \r\n\r\nHad assistance from 5 people in total to assemble, two of which are experienced trades persons. \r\n\r\nAn absolute waste of circa $2k. Flimsy, terrible and inconsistent product and atrocious assembly guidelines.\r\n\r\nNever again will I support this business which is a shame as I thought due to it being an Australian manufacturer out of Albury, that it would be a step above the rest. \r\n\r\nQuality and manufacturing standards do not appear to be upheld from the factory, proven by the inconsistencies in measurements and damages\/scratches to panels upon opening. \r\n\r\nDo yourself a favour and do not purchase this product. You will regret your decision. It has been two days, 21 working hours and still this is not in complete stage. \r\n\r\nI will be writing to their Australian based management team to seek further remedy and also supporting data from them around their supposed assembly trials with users of different skill levels to support their claimed assembly times. I will also seek clarifying information around the quality checks performed during the manufacturing process and before it was dispatched."
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01/01/2019
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Julaluk Clements
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“
Kim provided great support and acted immediately and always kept us informed.
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Posted 2 years ago
Allan Lovett
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“
great thank u made a big difference highly recommend
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Posted 2 years ago
Kristie Clay
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“
Diana was extremely helpful and quick to reply. Had to make change to an order and it was effortless. 10/10 customer service.
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Posted 2 years ago
Christine McCulloch
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Great, excellent service and follow up. Thank you.
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Posted 2 years ago
Ben Pegard
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Quick response and problem solved within 3 days. Waiting for replacement parts now.
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Posted 2 years ago
Keiron Beebar
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“
Neri was very professional and very helpful
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Posted 2 years ago
John Pain
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“
Great Customer Service by Jenifer
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Posted 2 years ago
Anonymous
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“
Customer service representative is very helpful in answering all my inquiries.
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Posted 2 years ago
Anonymous
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Customer service people are friendly and helpful. Thank you.
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Posted 2 years ago
Coralie Bee
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“
Hi Willard, Without pulling everything out of the boxes, it looks like everything is there. We are still quite a few weeks away from erecting the shed.
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Posted 2 years ago
Margaret Slater
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“
Prompt reply with great information. Thanks heaps.
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Posted 2 years ago
Anonymous
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People are courteous and quick to respond, with an appropriate answer. Keep it up.
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Posted 2 years ago
Steven Gilder
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Very helpful and prompt replies.
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Posted 2 years ago
Paul Burton
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“
Awesome and very helpful customer service representatives.
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Posted 2 years ago
Maryanne Van Aslst
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Great Continual support and clear communication.
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Posted 2 years ago
Darran Hughes
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“
100% effort put into customer service.
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Posted 2 years ago
Leo Higgins
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“
On time Delivery and good customer service.
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Posted 2 years ago
Julie Bolch
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“
Mich was able to email be a copy of manual in 5 minutes. Excellent service and on a Saturday.
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Posted 2 years ago
David Russell
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“
Good service thanks.
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Posted 2 years ago
Christine McCulloch
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Quick and clear response - very very happy customer here!
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Posted 2 years ago
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Easyshed
is rated
4.0
based on
389
reviews
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