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Halifax Reviews

1.8 Rating 101 Reviews
18 %
of reviewers recommend Halifax

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I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44@gmail,com .Was the company I reached out to and they acted swiftly and got me my money out. WhatsApp. +1 423 248 2140
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Posted 8 months ago
What has happened to Halifax? They have become so incompetent and unhelpful causing me far too much stress recently. They won't help with fraud, there's no customer service, the queues in the branch are ridiculous (probably because they are only open approx 25 hours a week, they do not listen to what you need & have sent me a bank card with the wrong name on despite lengthy time I took to ensure all details were correct on the form I filled out. Time to switch I think
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Posted 9 months ago
Avoid at all costs
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Posted 9 months ago
unsopportive bank, do not get your mortgage with them they will not help you at all say if you are in difficulty and need a month off etc, the customer service I'd terrible I was left on hold for almost three hours, complained and they said my complaint was unjustified.... so there complaint team are also awful. avoid
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Posted 9 months ago
I closed my account years ago after 1 service failure too many. They changed my mother's maiden name (security) question to my current surname, firstly suggesting that I was an illegitimate child and secondly making it impossible to pass security. The final straw was when I was in a branch waiting for a friend to do his banking and a security guard asked me what I was doing there! What an affront, how very dare you, you tsotsi! The good news is my son wants a cowboy outfit, so I'm buying him shares in Halifax.
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Posted 9 months ago
Abysmal service
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Posted 9 months ago
Halifax are criminally negligent towards their customers. In my case they randomly changed my surname then regardless of many calls and even a letter sent to them by recorded delivery - didn't change it back again. It's hard to tell why they are like this. I'd even go so far as to question whether they might be either racist or antisemitic.
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Posted 9 months ago
have been a Halifax customer for over 25yrs. When I visited the Chelmsford branch to open a savings account. The staff refused and asked me to do it online or call Halifax customer service. They were rude, I don't want to open account online and I have trying to call Halifax more than 5 times and lines are busy. Is been a week and haven't managed to sort it. Very disappointed with Halifax.
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Posted 10 months ago
My Halifax credit card has been used several times fraudalently and despite contacting Haifax the details of my card continue to be used. They could not care less and impossible to get through on telephone...even at 11pm on a sunday night. Their head of security needs to be sacked. Worst financial service I have experienced in 45 years. One star is too good for them.
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Posted 10 months ago
Middleton branch has the most arrogant young girl at the front desk with a terrible attitude. Don't know how she is still working there.
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Posted 10 months ago
You get better rates from loan shsrks.
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Posted 10 months ago
Stopped from taking out my own money from my bank account - had to endure an hour of customer retention when trying to switch to revolut !
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Posted 1 year ago
They were no help whatsoever to my son who is in a great position financially to buy his first house, he went to another company and is now ready to move in. I would never suggest Halifax to anyone.
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Posted 1 year ago
I have been a customer with Halifax for over 20 years, 2 years ago I was diagnosed with ptsd and Halifax are aware of this anytime I try to make contact by phone or try to apply for something I'm shut down I feel they are very disrespectful and I'm closing down my account and going to a better bank.
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Posted 1 year ago
I first opened a Halifax Building Society account in 1971. Since Halifax pretendecd to become a bank the service has declined drastically.. I live abroad and also have a Czech account and have had accounts in several countries. Halifax is now even worse than Barclays. When I log into online banking , I am given a code which I have to repeat in answer to a phone call. Havig clearly said two codes twice each, I was told to reset my information. I did and tyhe same occured again. I was asked to ring a number. I did and was asked to press another number and another and....so it went on and omn and on... My Czech bank seds a code to my phone which I then enter on the computer. Simple.
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Posted 1 year ago
Please find verification of my outstanding complaints against Halifax attached below
Halifax 1 star review on 3rd February 2024
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Posted 1 year ago
Halifax, informed a disabled service user, if they were unable to answer the security questions, due solely to their sever visual and mental impairments they would need to go elsewhere
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Posted 1 year ago
Lost £25k of my elderly Mums money, no apology, no empathy, no solution. Blamed ever but themselves.
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Posted 1 year ago
Halifax slough .what a shambles external cash machine not working.so all quing inside cash desk closed .People standing around waiting. So on Monday morning I moved all my money to the nationwide good ridins to the Halifax
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Posted 1 year ago
Just took 300% for cancellation of my car insurance. BEWARE.
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Posted 1 year ago
Halifax is rated 1.8 based on 101 reviews