Joules Reviews

Name: Joules
Rating: 2.40

2.4 Rating 163 Reviews

33 %

of reviewers recommend Joules

2.4

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Joules:

Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and accessories
Clothes to live the good life. Practical, wholesome and stylish. Classic, soft and easy to wear. Traditional, of course, but then there’s the twist. With exclusive prints, finishing touches and quirky little extra details, Joules always turns heads and wins hearts.We started in 1980 at county shows selling country clothes. So outdoor living and British traditions are double stitched into the Joules brand. In 1999 we started the Joules own brand, and the pitter patter of our kids’ range arrived in Spring 2005, these days known as Little Joule.

Visit Website

Phone:

0845 2507170

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Joules 1 star review on 1st December 2021

Sanj Solanki

Anonymous

Anonymous // 01/01/2019

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“Lovely product at a reasonable price - particularly as it was a discount day.”

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Posted 7 years ago

“Free returns make it hassle free shopping.”

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Posted 7 years ago

“always good products with fast delivery. Click and collect now available in Belfast, so good value”

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Posted 7 years ago

“Beautiful products as always. Fast delivery and nicely packaged items.”

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Posted 7 years ago

“Great colours and quality”

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Posted 7 years ago

“Lovely clothes, lovely packaging. Have brought from for many years.”

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Posted 7 years ago

“They gave me some very good advice. Buy two pairs of wellies for my granddaughter to try. They were delivered to the shop where she was able to try them on and so we could return the other pair immediately . So easy.”

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Posted 7 years ago

“Problem with my online click and collect order not arrived. Kept informed by store staff and customer services who arranged for free delivery to my home address and arrived next day. Very pleased.”

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Posted 7 years ago

“Always reasonable costs at reasonable prices, been a Joules shopper for years and will be for years longer yet.”

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Posted 7 years ago

“The shop was immaculately clean with lovely decor and spacious clean changing rooms. The store was laid out spaciously and there was plenty of choice and a great sale going on. The quality of the clothes is excellent and the staff on the tills were helpful particularly in explaining the benefits of being on the shops mailing list. Polite and well mannered staff throughout the store.”

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Posted 7 years ago

“Excellent sale items, quick delivery and fantastic quality”

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Posted 7 years ago

“Gorgeous clothing & very helpful & friendly staff . Ordered online & returned to store, ( Henley)couldn't help but buy other sale things whilst there . Very quick refund on 1 Top I did send back . Excellent”

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Posted 7 years ago

“always very happy with joules.children wear my son had most of winter now summer wardrobe hubby loves his t shirts and I love everything!!!!”

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Posted 7 years ago

“I received amazing clothes and delivery was fast”

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Posted 7 years ago

“I bought a cardigan and a tunic top recently, they are both beautiful, the fabrics, fit and style are great and are amazing value for money. The customer service is wonderful, queries are dealt with super quick and goods that you order are dispatched in the same manner, fabulous service.”

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Posted 7 years ago

“Great quality perfect size”

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Posted 7 years ago

“Clothes good quality and good value for money , easy website and arrived quickly .”

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Posted 7 years ago

“excellent quality, excellent cuustomer services”

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Posted 7 years ago

“Brilliant quality. Excellent online ordering”

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Posted 7 years ago

“Ordered a sun hat for my daughter which exceeded my expectation. Arrived earlier than I expected, quality product, lovely soft material with quality print which delighted me, even more vibrant than expected from the pictures”

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Posted 7 years ago

Joules is rated 2.4 based on 163 reviews