My Tool Shed Reviews

Name: My Tool Shed
Address: 78 Suez Road, Brimsdown, Enfield, London Borough of Enfield
Rating: 4.36

4.4 Rating 248 Reviews

85 %

of reviewers recommend My Tool Shed

4.4

Based on 248 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About My Tool Shed:

My-Tool-Shed offers a huge range of tools for DIY and trade customers.
They only offer major brands, names that people know and trust, each of which offer the best quality available.
With a wide choice of Hand, Power and Garden tools and fast, well packaged deliveries My-Tool-Shed guarantees a good experience with your customers purchase.

Visit Website

Phone:

0208 805 3535

Email:

sales@mytoolshed.co.uk

Location:

78 Suez Road,
Brimsdown,
Enfield
London Borough of Enfield
EN3 7PS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No indication item was out of stock on website, waited over 2 weeks. Tried calling, waited a long time then was hung up on. Email communication was better. Item was also a different brand to the one I ordered. Not that it matters really as still works. But weird.”

Helpful Report

Posted 7 months ago

“I ordered a Bosch Advancedorbit 18 sander on Wednesday afternoon just after 3pm, so I knew I missed the next day delivery slot. On Friday morning I rang Mytoolshed and asked why I have not been given an information about the delivery time. I was told that an email would be on its way. By 2pm that same day, I had not received any communication so I rang again and the same person told me that the sander was in stock, but none of the Bosch sanding disks, which I had ordered were in stock and would not be available until the following week. I had planned to be using the sander for some weekend projects, so I requested the sander to be sent and I would source the sanding disks locally. This was agreed. I asked if the sander would be arriving the next day and was told it should be. Needless to say it wasn't. I did receive an email telling me that it would be delivered on Monday which meant my DIY sanding tasks were cancelled for that weekend. On Monday morning I again telephoned Mytoolshed and spoke to a female and told her how disappointed I was over the late delivery of the sander and not being informed at the point of sale that the sanding disks were out of stock. She sounded totally disinterested and her only suggestion was to ask if I wished to cancel the order for the sanding disks. I told her yes. I have never bought anything from this company and even though their prices are very competitive, I can't see me using them again.”

Helpful Report

Posted 9 months ago

“Was a really good web site when it first opened but lately loads of stuff is out of stock- I wonder if there going to fold..”

Helpful Report

Posted 2 years ago

“Good product price and swift delivery. But... Found a problem with part of the £440 order. Have reported via the website - no response. Call centre puts you in queue and after about 20mins hangs up on you. Is anybody there? At the moment I doubt I'd give them any future orders.”

Helpful Report

Posted 4 years ago

My Tool Shed is rated 4.4 based on 248 reviews