NCP Reviews

Name: NCP
Address: 6th Floor Centre Tower Whitgift Centre, Croydon
Rating: 1.13

1.1 Rating 257 Reviews

3 %

of reviewers recommend NCP

1.1

Based on 257 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

About NCP:

Find conveniently located car parks throughout the UK, pre-book and guarantee airport parking throughout the UK. Massive savings online with NCP. Founded in 1931, NCP has over 75 years expertise within the parking sector and now supplies drivers with over 200,000 spaces across more than 700 car parks nationwide.

Phone:

0845 050 70 80

Location:

6th Floor Centre Tower Whitgift Centre
Croydon
CR0 1LP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Inadvertently entered incorrect reg letter when paying for LGW drop off. Received fine which I contested, fine cancelled along with pleasant e apologising for bother.”

Helpful Report

Posted 3 months ago

“Excellent customer service at NCP Covent Garden. Thank you NIght manager on Monday this week for profesional and friendly assistance in finding the car park, and for disability assistance on site. Oonline advanced booking was smooth and fast. Good value at 3 nights in the centre of London for £75 in high summer. Excellent, easy to contact, 24 hour telephone and online assistance. The kind of service from booking to leaving you always wish for, but is so rare to find. Thank you to all invovled in assisting me. I will always recommend you.”

Helpful Report

Posted 2 years ago

“Following receipt of two PCN’s, followed by two debt recovery letters relating to a non payment of parking charges it was discovered that I had inadvertently paid to park on a different NCP car park - a few hundred metres from where I was parked ( actually on an NCP car park). My mistake had occurred after I had downloaded the NCP Parking App and my location incorrectly recorded by the App’s GPS. Phone calls to the debt agencies were pretty unproductive however when I resumed communications with NCP, and informed them that I had identified the ‘problem’ the matter was efficiently dealt with and the PCN ‘filed... no further action’ During the initial period (following receipt of PCN/debt collection letters) I wrote a single star review which I have now withdrawn. I am pleased to submit this revised review to clarify matters. Once the ‘problem’ had been identified it was ‘sorted’ by the NCP staff within 24hrs. Thank you.”

Helpful Report

Posted 4 years ago

“At a weekend in Birmingham city centre car parking at Londonderry House, Dalton Street B4 7LX is £5 a day - brilliant. I booked online and got sent a QR code to use from my smart phone. I chose this car park as it was cheap and only 10 minutes walk to the Town Hall, Victoria Square. Upon arrival, with the pressure of a car behind me also entering the car park, I couldn't immediately see the scanner for the QR code, so I took a ticket and entered, found a space and came back down to locate a helpful assistant, Adam Morgan was extremely patient and helpful with me, showing me exactly where the scanner was on the machine so that on my exit I would scan the QR code and the barrier would lift, and just in case, he showed me where the assistant button was. Feeling relieved I asked for directions to Victoria Square, at first he sent me in one direction and then chased after me to correct himself, and it was really easy. Thank you for being so helpful.”

Helpful Report

Posted 5 years ago

“25 of October i went southside 02 car park there are some issues on entry. one of they staff call sasi he's really helpful and nice smile face. he's so kind show me the nearest car park for me. He's made my day.”

Helpful Report

Posted 6 years ago

NCP is rated 1.1 based on 257 reviews