Prestigia Reviews

Name: Prestigia
Rating: 3.66

3.7 Rating 757 Reviews

69 %

of reviewers recommend Prestigia

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Phone:

FR +33 (0) 1 79 97 26 03

Location:

Office 5434, PO Box 6945, London United Kingdom
W1A 6US

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Prestigia 1 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“This company is awful! I cancelled a 100% refundable reservation within 24 hours of booking and they will not provide a refund to my credit card. They will only "offer" a credit with their company but will not share any information on how to use the credit. I sent them screen shots of refund guarantee from my booking and still refuse to honor the refund. Complete scam!”

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Posted 4 years ago

“STAY AWAY!!!! Cancelled reservation 10 min after making it. "Free cancellation" was clearly advertised. Refuse to refund the money! Scam!!!!”

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Posted 4 years ago

“Contacted Hotel by internet to schedule hotel room for a conference, Prestigia gets involved with schedule, charges me for the room and then COVID occurs and the conference is cancelled and the Hotel closes for the COVID and they will not refund my $1500+, but give a credit to use in the future. I do not think that is appropriate, I rarely travel and now this. Customer service does not exist, was treated poorly when I called. Why should I have to go through Prestigia when I was contacting the Hotel, just so I can be scammed out of my money? They refuse to give a refund.”

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Posted 4 years ago

“We booked four hotel rooms in Paris for three nights via prestigia for June. The borders are still closed and we are unable to make our trip. Prestigia refuses to provide any form of credit despite the French government citing that all travel and booking agencies are required to provide reservations through September 2020 with a travel voucher to be used within 18 months. Terrible company who is profiteering off of this terrible situation. I will never book with prestigia again.”

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Posted 4 years ago

“Pure SCAM...!!!!!”

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Posted 4 years ago

“Do not use Prestigia. Even though the hotel is closed due to Covid which they failed to tell me (shows as fully booked on their website) they refuse a refund. They have kept all my money even though the hotel was unavailable so they cancelled my booking.”

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Posted 4 years ago

“Auwul. Real parasites. This are the companies profiting from COVID19 pandemia. Around the world, countries have closed their borders, cities under lockdowns, global health crisis... and they simply Don’t care, they are profiting from the customers, although its a sitúa completely out of the customers hands. This happened to me with a reservation in Istambul. They simply charge You the complete rate, although you canceling is entirely out of your hands, due to this pandemic and the measures countries are enforcing at this moment. Hope this are the kind of companies that Wont make it through the global economic crisis ahead.”

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Posted 4 years ago

“Stay away! This company keeps your down payment and does not refund it, even if the booking was made with a free-cancellation right.”

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Posted 4 years ago

“I'm unable to get a refund after cancelling my hotel reservation. When I made the reservation, the terms were "Free cancellation" before the deadline. What is "Free cancellation" supposed to mean if I can't get my money back??!! They offered credit on Prestigia.com for a future reservation, but this was never mentioned when I made the booking - I would have booked somewhere else if I had known that I cannot get my money back. It's that simple. I'm very unhappy and angry with Prestigia. Please do not use them - book somewhere else, or directly with the hotel!! A friend who booked directly with the same hotel got a full refund.”

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Posted 4 years ago

“Booked Pullman Danang Resort through Prestigia. On arrival found out no reservation had been made. I was able to get a room with my own effort but paid 150% fee for my stay. Prestigia 24/7 hotline was not accessible. When Prestigia responded at the end, they simply cancelled my booking and provided no further assistance. Beware - this company simply walk away when there is trouble.”

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Posted 6 years ago

“Accepted a non-refundable hotel booking for GBP480 for 5 nights. 24 hours later contacted to say hotel was not allowing check outs on my selected date. They could offer an extra night for GBP 960.... one night double the price of 5 nights.... one week on, still battling to cancel and refund the entire booking..... they operate a scam... DO NOT use them....”

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Posted 6 years ago

“A great price for the perfect honeymoon”

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Posted 9 years ago

“fast and good quality sercive.”

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Posted 9 years ago

“I booked a hotel with Prestigia recently. I had to change dates at the last minute and they dealt with this quickly. I will use them again!”

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Posted 9 years ago

“I came across Prestigia randomly and was totally impressed by the good deals and customer service. I compared the price with different websites and found out that Prestigia had the best deal. Will definitely book with Prestigia again.”

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Posted 10 years ago

“Fairly easy to navigate, good rate negotiation, helpful support staff!”

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Posted 10 years ago

“Questions I asked were promptly answered. Stay was as expected. It was easy to use, in short a god website.”

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Posted 10 years ago

“Used Prestigia for the first time it was a good experience from the booking to the end. Everything was just amazing!”

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Posted 10 years ago

“Used Prestigia for the first time it was a good experience from the booking to the end. Everything was just amazing!”

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Posted 10 years ago

“Actually very good and friendly at the telephone. I dealt with a lady who was very effective in dealing with my problem. Her reaction was fast and when I called she knew how to handle my problem and gave me different options in order to solve it. Which I did successfully based on her recommendations. I got to know about Prestigia thru trivago.com.”

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Posted 10 years ago

Prestigia is rated 3.7 based on 757 reviews