Prestigia Reviews

Name: Prestigia
Rating: 3.66

3.7 Rating 757 Reviews

69 %

of reviewers recommend Prestigia

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Phone:

FR +33 (0) 1 79 97 26 03

Location:

Office 5434, PO Box 6945, London United Kingdom
W1A 6US

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Prestigia 1 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ok”

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Posted 2 years ago

“so far so good. Didn't have any problems with the booking. I will update this post once the date comes near to make sure the reservation is still valid”

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Posted 2 years ago

“When we have a booking in corona time, we can Come in another date.”

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Posted 2 years ago

“I'm excited to visit the hotel”

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Posted 2 years ago

“You got me the least expensive booking I could find. However, you did not have PayPal and since I'm not familiar with your site I almost chose to pay more because of it.”

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Posted 2 years ago

“Great experience. Easy and excellent prices”

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Posted 2 years ago

“Foi muito fácil”

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Posted 2 years ago

“Great deals”

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Posted 2 years ago

“Nie wieder Prestigia!!! Achtung!! Wir hatten ein Hotel in Jeju gebucht. Angekommen im Hotel wurde uns gesagt, dass das Hotel umbenannt wurde mit einem neuen Besitzer. Unsere Buchung über Prestigia war daher nicht mehr gültig. Hotline von Prestigia hat erst einmal 2 Stunden nicht funktioniert. Danach hat sich Prestigia entschuldigt uns aber gesagt, dass sie uns ein minderwertiges Hotel geben können, wir aber nicht in dem gebuchten Hotel bleiben können weil es mittlerweile viel zu teuer ist. Das wollten wir nicht akzeptieren. Wir haben den Mehrpreis bezahlt und sind im gebuchten Hotel geblieben. Die Mehrkosten von 450€ wurden nicht erstattet. Statt dessen wurde uns ein lächerlicher 10% Gutschein für die nächste Buchung angeboten - als ob wir jemals wieder bei Prestigia buchen nach so einer Aktion!!!!”

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Posted 2 years ago

“Scam artist”

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Posted 2 years ago

“What a horrible booking company. They refused to refund me money for my daughter who was not able to travel… we even had a doctors note. No customer service! DO NOT USE THIS COMPANY!”

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Posted 2 years ago

“I should have read the testimonies below before booking with Prestigia. The phone number listed on their website does not work. The website is not reliable in reviewing bookings/reservations (switches languages and blank pages). There is no phone customer service (Automated hang-up). Reached by email asking for cancellation. Per their own company policy, I am entitled to 80% refund for cancelling within a specific timeframe. They totally rejected. Their company policy (if it is a company) does not appear to mean anything. Evidence submitted. Identifiable data redacted.”

Prestigia 1 star review on 29th April 2022

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Posted 2 years ago

“Complete scam. False advertising, don’t promise the goods and services you pay for and will trap you to try to steal your money. Avoid, avoid, avoid!”

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Posted 2 years ago

“HORRIBLE customer care. I booked with them, then cancelled it (or so I thought), and later rebooked. Apparently, my cancellation didn't go through (some computer or connectivity issue), but I didn't know this until the day I checked in. Even though the hotel was happy to ignore the 2nd booking, Prestigia insisted on charging me for BOTH bookings. They even admitted that the bookings were identical (same hotel, room type, dates, and same 3 people on the room), but they still insisted on charging me twice because I "didn't cancel by their deadline." They are greedy with zero customer consideration.”

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Posted 2 years ago

“Site was confusing and accidentally booked twice. Gave me the runaround for a week then denied reimbursement of over $1,000.”

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Posted 2 years ago

“I would give them zero stars if I could. I booked a hotel in November for a NYC trip at the end of December with plenty of time to cancel due to a family emergency. I was told that I would be receiving a refund but since then, they have never answered the phone and would send responses to me sporadically assuring me that they were working on it. I feel completely scammed. I still don’t have my refund.”

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Posted 2 years ago

“Nasty nasty agency. AVOID AT ALL COST THIS PEOPLE”

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Posted 2 years ago

“The sent a cancellation to my hotel halfway through my stay. The hotel charged my card and I never received a refund from prestigia. I never cancelled the stay myself.”

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Posted 2 years ago

“Booking #: 280-1138857 I booked a room and less than 24hrs I changed my mind and tried to reach them to change the date. They never responded my emails. Their contact numbers, at least the UK and AU ones, are not valid numbers. So, forget about having a convo over the phone. I tried to discuss this with the hotel to see if they can change the date. They advised me that since I have booked the room through Prestigia, I had to asked them to change this date. As I mentioned, Prestigia has the worst CS ever. They did not respond to my emails until I disputed the payment through my bank. Right after that they started to send me emails. I did not use the room because of their negligence in responding to my request of changing the booking dates and I had to book another accommodation for the suitable date. I was charged for the full amount and they denied to refund my money. they are still fighting to convince the credit card department that they have provided the good to me! They probably forgot that their business is beyond a simple booking and they are meant to help their customer with changing the dates or other matters when it comes to customer service. I do not recommend this business, unless you are looking for some dramas.”

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Posted 2 years ago

“They supposedly offered free cancellations and I had to cancel my reservation to Bellagio. They had approved it, but they were taking so long to refund it that I was forced to dispute it with Citi, which took over a month. Avoid.”

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Posted 2 years ago

Prestigia is rated 3.7 based on 757 reviews