“Having owned 2 Renault cars, Megane and Scenic respectively and being regularly serviced at Wearnes Service Centre, I hardly encountered many defects at all with both cars for the past ten years or more. Due credit must be accorded to your deligent and excellent service engineer, Dennis Ngan with his team of technicians for having always without fail been conscientious in maintaining their effort to service, timely repair and fruitful advice on the care needed for both my cars ever since.
It's indeed a joy and pleasure to enjoy almost hassle-less and trouble-free car ownership. Kudos to Dennis Ngan and his superb team of technicians.”
“Thank you - excellent customer care today. In two hours I was helped to find the exact car, test drive and complete the sale !!!
Can’t wait to receive the Renault Captur HyBrid.
The Customer care from Matt the Manager and Kevin & Serenity the Motability Specialists was first class and way beyond my expectations - I am down sizing from a Range Rover Evogue and the service was the same premium level.
Nothing was too much trouble:
Easy parking
Warm friendly welcome
100% product and finance knowledge
Nice coffee!!
Customer and not selling focused
Exact Demo car available to spec wanting to buy
All round - helpful, professional but friendly and focused on finding the car that was best suited to what looking for and in budget … even Bailey my dog was welcomed and taken care of whilst I took a test drive 👍
Highly reccomend team Wirral
Thank you all
Renault Wirral”
“As a customer it is very rare that you cannot find an area for improvement, but that has been my experience with Renault Hayes. I want to specifically mention Courtney, who went above and beyond the call of duty in helping me with a couple of matters. Polite and professional service is a required standard, but I also experienced personal care which is very rare. Well done all and thank you !!”
“Have my Renault Kadjar serviced and MOT'd at Renault Hayes Van Centre. I received excellent service. The team working with Courtney is professional and customer focussed. With the extensive health check operated I feel comfortable to drive my Kadjar for another year. Service worth every penny.”
“Just finished the servicing, my servicing specialist Dennis did very good job on solve the noise problem. I have been do servicing with him for 6 yrs since day one. Nice job !”
“I have been going to Renault for servicing with for many years, and each and every single time, the process and results have been exemplary. This is largely due to the personalized and professional service extended by Dennis Ngan.
Personable, helpful and always cheerful, Dennis is always on hand to help and give advice. Even on days when he is on leave, he makes it a point to return calls and help with enquiries. From start to finish, Dennis is always there to see things through.
I would also like to give a shout out to the pantry auntie. Not only does she keep the pantry area clean, tidy and well stocked, her cheerfulness makes the waiting a bearable and even pleasant experience.”
“Serviced car from 2005 till now to receive good maintenance follow up from same service engineer, Mr Peh and the counter service receptionist, Ms Christin.
Polite and cheerful service in the morning and during payment. Attentive to correct charging by checking my service vouchers each time. Make my experience pleasant even when components breakdown to require replacement. Ensures shortest and reliable turnaround as well as contact me where timely recommendations requires my approval. I am impressed by their consistently excellent service attitude. Thank you Mr Peh & Ms Christin”
“Service consultant, Dennis Ngan has always been conscientious and meticulous in ensuring that whenever my car is sent for repair/servicing, he would never fail to amaze me with the extent of effort and dedication put in, to have the condition of my car in almost immaculate condition upon delivery. He has always been very patience and approachable in providing advice even though he may be very busy attending to other customers during the peak hours period at time.”
“Renault Hayes Van Centre has always been great for all my needs...Courtney is consistantly going out of his way to keep my 'Traffic Business Class' running and looking perfect...he's also, good at keeping my costs to a minimum whilst throwing in loads of extras. Being an avid long term motorist, I can truly say that, the whole team here are very competent and friendly...worth travelling from the heart of central London to be served by them...no doubt, you'll see the difference if ever you end up going there yourselves. All the best guys, Saleem.”
“First of all i want to give full five star rating to Renault car.... because I was purchased New car TRIBER "7"seated car.
Overall my experience is good. Its really amazing service from Renault. Looks awesome, little bit lag on engine but its ignorable if you use it as a family car, u can enjoy lots with your family with awesome price range from Renault & more precisely its a safest car in this segment range in India., and it has been over rule all competitors..... 1)features wise...
2)milage wise
3)Yearly maintenance wise
4)safety wise.... I am really satisfied with Renault car...”
“Peh Eng Hwee offers excellent customer service to address customer inquiries, provide support, and resolve any issues promptly. Peh Eng Hwee has always relentlessly provide full commitment to resolve my vehicle issues. Thank you.”
“Drop down for servicing last Wednesday and was greeted by Dennis Ngan, as usual, he always gives me advice on what to look out for in the near future when parts near its life cycle.”
“Recently purchased Nissan Qashqai from Renault liverpool.Dealt with Alan Mc Née
who is a top bloke,he was very hepfull and knowledgeable about the product .He is very professional and makes the process of purchasing a new car a pleasurable one.. This is the second car I have purchased from Renault and would recommended Alan to anybody.”
