“Wouldn’t ever buy from them again.
Waste of money and haven’t even received my order yet.
I don’t know if their coming from Asia or India but when you pay for 24 hour delivery and a week later you get told hopefully we should have your order out by the end of the week after next this is not acceptable.
Keep your money in your pocket and go local”
“I was apprehensive about buying glasses over the internet. However the process was really easy. I chose my frames and options then sent in my prescription. The services was really quick, excellent value and the glasses are top quality”
“Have used this site about 3 years now and love the specs. Quality and price is excellent as I am forever losing or breaking my glasses. Go nowhere else now for my specs 🤓”
“I have always used a well known high street shop for all my previous glasses so was very dubious about ordering on line, but the process was easy and the glasses are perfect. I will definitely order again and will recommend to my family and friends”
“So happy with my specs. I ordered two different pairs for distance and a blue and black one for reading. All are perfect and as good as my expensive ones from the opticians. I liked the fact I could go for trendy, colourful frames at no extra cost. I’m definitely going to order more. At this price I can’t go wrong. Recommended.”
“Very easy process to order on website. Fast delivery. I ordered my glasses two days after eye test and ordering glasses at my opticians and SelectSpecs glasses arrived 3 days quicker than my local opticians. I will be using SelectSpecs in the future in preference to opticians. Good quality glasses and first class service. This is a genuine review. Also reviewed on trust pilot.”
“Be warned, the vast majority of the reviews are fake, they use bots on there website to post completely fake reviews,
Terrible company, still waiting for a refund on frames that had been discontinued but were still on the website, disregard all the 5 star reviews, they are fake.
AVOID COMPLETELY!!!!!!”
“I was told my order did not pass the QC on the prescription lens. I placed my order over one and a half months ago and it just arrived. I paid for premium shipping also. When I complained all they would do is offer me a small discount on a future purchase (of a certain amount). The worst part is that the frame I received did not look like the one pictured on the site. It appears black in the site pic but is actually a tortoise shell acetate frame. The naming doesn't make that clear. In future I will go elsewhere.”
“Terrible company, do not buy. They have used bots for the reviews and most are fake. Overpriced plastic. The order was not as described and incorrect. They say they pay returns postage and don't, they corrected this by refunding me some of my purchase. I got £10 off my order for this mess up. Took over 1 month to fix it and the whole experience lasted 3 months. Was a very simple order. Prescription was the only correct thing.
Do not use them.”
“Tracking by Royal Mail showed Parcel had been delivered but it had not been delivered to my address
Customer services uninterested and just fob you off at this point I saw all the bad reviews for this company and wished I had done my homework about them before placing the order
Not a company I would recommend you to deal with.”
“I gave them my frame so they could place new Lenses in them .After waiting 2 weeks I start chasing and they always said its in process - but after 1 month of waiting I cancelled my order. They didn't do anything I had asked them to do. Very poor service. Avoid this company.”
“I gave them my frame so they could place new Lenses in them .After waiting 2 weeks I start chasing and they always said its in process - but after 1 month of waiting I cancelled my order. They didn't do anything I had asked them to do. Very poor service. Avoid this company.”
“Really awful experience. DO NOT BUY. Had a great experience on the website ordering, however I ordered my glasses almost a month ago and still in preparation phase. Accepted this as Covid related, and Select Specs offered a free pair of their economy glasses in meantime, sort of. They offered and asked me to send my preference for which frame I preferred which I promptly did. Zero reply, and despite a number of attempts to chase both my original glasses order and subsequent mid-term replacement I've had no reply. Zero communication from them. Incredibly dissatisfied customer.”
“Very easy and pleasant experience buying from SelectSepcs very easy to purchase from they have a wide range of frames at really competitive prices have tried different glasses companys online and SelectSepcs are by far the best I have found would highly recommend”
“I love everything about my glasses the colour the fit and the quality and I didn't have to wait long to get them even when in lockdown will be definitely be getting some more and sunglasses has well even my husband is on about getting his from select specs thankyou”
“Very easy to order. Glasses arrived in perfect condition with no problems at all. The prescription was was spot on. I will definitely order again. Highly recommend.”
“I ordered two pair of glasses both to the same prescription. One oair arrived all good. The second pair a pair of sunglasses arrived some 8 weeks later and were the wrong perscription. Customer service is poor as is communication skills. I recieved a refund but was told the mistake was mine (?) As THEIR lab had confirmed the perscription was correct which is impossible I could not see with them!!!! Despite their term and conditions saying they would refund the cost of returns postage they are refusing to comply with their own terms and conditions. My advice use Specs4less.com quick, professional and customer orientated.”
