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Stubhub Reviews

2.4 Rating 2,216 Reviews
34 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 15th April 2025
Anonymous
Stubhub 1 star review on 14th April 2025
Jay G
Stubhub 5 star review on 11th April 2025
Otto
Stubhub 1 star review on 9th April 2025
Anonymous
Stubhub 1 star review on 9th April 2025
Anonymous
Stubhub 2 star review on 9th April 2025
Eliot
Stubhub 1 star review on 9th April 2025
Steve
237
Anonymous
Anonymous  // 01/01/2019
as of right now I would give them a 0 star. 1) when I listed my 5 tickets on sale I selected don't leave me with one ticket...they left me with 1 ticket to sell. 2) luckily the ticket sold but it cost me a lot of time and effort dealing with customer service and I never heard from them. 3) then when I transferred tickets from ticketmaster to stubhub "for faster / better sales" it apparently didn't work on 4 of the 5 tickets. 4) However, the single ticket did go to the stubhub account but the buyer didn't get the ticket so they canceled the purchase. 5) even though this is all due to stubhub issues they are denying my claim....
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Posted 1 month ago
I purchased parking tickets to a basketball game in Philly from Stubhub. I followed and completed all the steps required by Stubhub. When I was prompted to "View Tickets", I received parking tickets for another day, another event. I had to pay for parking myself. When I supplied documentation to Stubhub showing I completed all steps, the incorrect ticket they sent me, and the receipt showing that I had to pay for parking, they told me that they could not refund my payment because I reported this after the event took place. They offered me 25% credit towards a future purchase at Stubhub, not a refund. I'm eating the cost of the original parking purchase. They stole from me. I will NEVER use Stubhub again.
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Posted 1 month ago
First time using this website. I bought random tickets for Sydney Qudos Sun 19 Feb 2025. Surprisingly best seats ever (Sec 20-KK- 433/434 on the aisle) and my daughter got an unexpected hi-five and compliment from DRAKE when he left the stage and came up the stairs. Drake utilised the whole racetrack stage. Added bonus was PARTYNEXTDOOR. I would of given 5 stars but the added Fees and Vat was quite an excessive charge.
Stubhub 4 star review on 22nd February 2025 Stubhub 4 star review on 22nd February 2025 Stubhub 4 star review on 22nd February 2025
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Posted 1 month ago
easy to use
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Posted 1 month ago
26.00 fee on a 54.00 parking pass. Are you serious?!?!
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Posted 1 month ago
I thought it was a scam at first but no! I got in and really had a great time there . The view was also damn good
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Posted 1 month ago
Stubhub was easy to order tickets on. Also they make easy to download your tickets or save them to your phone wallet for easy use.
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Posted 1 month ago
Not bad, but needs to warn us about the fees.
Stubhub 4 star review on 22nd February 2025 Stubhub 4 star review on 22nd February 2025 Stubhub 4 star review on 22nd February 2025 Stubhub 4 star review on 22nd February 2025
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Posted 1 month ago
They were great seats and at a great price! Thank you so much!
Stubhub 5 star review on 21st February 2025
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Posted 2 months ago
So I bought a parking ticket from them…the parking lot they gave me was for a place 20 min walk from the venue…$5 dollar parking ticket…they charged $30 for…there was a parking lot right next to it
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Posted 2 months ago
Tickets were as described. Easy to use and great seats!
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Posted 2 months ago
It’s always a smooth transaction all thought I sometimes get anxious because the tickets take a bit long to deliver but other that that always satisfied Thank you 🤗
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Posted 2 months ago
The tickets were good The site was easy to navigate The only thing I didn't like was that the tickets didn't arrive until the day before which lead to anxiety.
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Posted 2 months ago
Everything
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Posted 2 months ago
Excellent!!!!
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Posted 2 months ago
Got floor seats at a great price the day of
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Posted 2 months ago
I really appreciate Stubhub! I went to my first k-pop concert and purchased tickets through them. They were extremely helpful. I was concerned because the tickets would be shipped to me right before the concert, however stubhub helped to make sure my tickets got to me, and made the situation less stressful! Thank you Stubhub! I had an awesome time at the concert!
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Posted 2 months ago
Great seats & support! StubHub always offers aisle seats when available!
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Posted 2 months ago
The process was seamless and convenient.
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Posted 2 months ago
I absolutely loved Pat McGann show at the Chicago Theater. He is so funny and cute. He had two comedians come on ahead of him. They were also very funny, but when Pat McGann come onto the stage, he tore it up. I love him and will travel to see him. This is my kind of humor, presented just like a true gentleman. I wish the Chicago theater had food, other than popcorn. Pat put on an awesome show and I can't wait to see him again.
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Posted 2 months ago
Stubhub is rated 2.4 based on 2,216 reviews