“STUBHUB DOES NOT STAND BY THEIR GUARANTEE.
Can I give them a ZERO instead? I ordered 3 tickets and only received two. The row was concealed at purchase, but when I received the verification, the row was not an actual row, but a space for wheelchairs. No seat. Even though in the listing it said, you will be SEATED together, and had a picture of two chairs together. Anyway, when I received only the 2 tickets, it was a different row listing. They will not stand by the guarantee and give me a refund for #1 only getting 2 tickets instead of 3, AND #2 the fact the theater said there was no such row as the one I purchased. The seats were bogus, and STUBHUB will not stand by their guarantee. Do not EVER buy from STUBHUB.”
“The fees were shown prior to purchase and while high, were better than the other two apps I was shopping.
I was easily able to connect my tickets to the mobile ticketing feature in Nashville Predators app (sports team) for easy access and scan at the game.”
“I bought tickets for the hawks basketball game at the state farm arena. The prices were great. I recieved the tickets the night before. My tickets were upgraded for free. This was my first experience with stub hub and I will definitely be buying from them again for game tickets!”
“Spoke to 3 people and Friday the 3rd person made sure she was going to do what she needed to do to get my girlfriend & I the tickets. My girlfriend got on the phone and explained everything to her and she told her to hold on, my girlfriend was on hold for about 5 minutes when she was told that we would be receiving an email and that the customer service rep would call us back in 1 hour. After we hing up the email showed up not even 5 minutes later. I took care of adding the tickets to my Apple Wallet and we had an awesome time.”
“I didn’t give 5 stars because of the service fee $30 per ticket seems excessive. Other than that, the process was simple & my tickets arrived plenty of time prior to the event.”
“Parking pass father from the venue than noted on the Subhub sight. It was a bitterly cold night and needed to pay to park in another location. Contacted Stubhub and was told all sales are final and they do not guarantee pass descriptions on their site are accurate. Buyer beware policy I guess.”
“Was a First Timer seeing Willie Nelson live. It was great, our tickets were upgraded at the gate, received VIP wristbands, free drink vouchers & free Mellow Mushroom pizza during concert. Willie must have played 20 classics. Truly a national treasure! Great experience, music is the magic!”
