“Stub hub makes it very easy to sell and buy tickets. The only problem we faced is the tickets we got had an obstructed view and that was not shown when purchasing. We wish we would have bought another section or ticket selection.”
“Calling Stubhub's customer service is a shitshow. No one knows ANYTHING. And they say higher tier support is unavailable. Planning to switch to the other companies.”
“The seller failed to provide the correct parking pass. However, StubHub did provide a refund. Unfortunately, it was the day of the show (1 hour prior to the show)”
“You used an inaccurate seating chart which caused us to have a decent seat but in no way a great seat. This could have been avoided with an accurate seating chart. Below is your chart and the actual chart for show. We sat in 103 Row R and the seat arrangement was the one with a wedge shaped section. You can see there is a significant difference in the location. Still good experience but just letting you know.”
“This was a birthday gift and I’m so happy it went according to plan. I purchased tickets through stub hub and had to claim the ticket through Ticketmaster. I was a little nervous just because the arena only takes digital tickets and I wasn’t seeing the ticket, but as I got closer to the event the digital ticket became available. So happy it went according to plan!”
“I got the seats I wanted for a price I could afford, and I had no problems getting in with my tickets. Purchasing was straightforward. It always makes me a little antsy to have to wait for ticket transfer with no indication of when it will happen, but so far, I have not had any issues with tickets not being delivered on time. I think it would significantly improve the user experience if the ticket transfer window was set to close a few days before the event, rather than leaving it open until the day of the event.”
“At the time of order, it appeared that I was purchasing tickets for numbered floor seats. The tickets purchased were for general admission standing only.”
