“XDP delivered a very long parcel for me that no other courier would. It arrived safe and sound. Friendly delivery driver. Very happy with the service. Tracking system also worked ok for me.”
“Had a delivery by XPD yesterday ... fast and on time, but best of all an amazing delivery man who helped us with a heavy package so willingly. Thank you guys, great job.”
“XDP delivered just as and when they said they would. And along with that the delivery driver, Stephen from depot 432 was helpful, jolly and polite, a refreshing change from some people.”
“After a bit of a false start with a no show, I spoke to a lovely person who rearranged the delivery to fit in with me. The delivery men were great too”
“Read the reviews below and feared the worse. However came on agreed date and although it wasn't easy managed to track it okay and it came in time slot. Asked driver his name and it was Rueben from Nottingham depot 214. So don't panic if you read reviews below mine came on time. Kevin from Filey.”
“I was pretty nervous awaiting delivery of my new expensive garden furniture, having read some reviews.
There was no need to worry. XDP kept me informed of delivery day and was delivered intact and on time.”
“Great delivery 5 days earlier than expected. Driver very friendly, asked if I wanted the parcel to be brought into my hallway. I was grateful of this as it was heavy. His name was Paul 747”
“Have just received my delivery by XPD from ALDI (Garden Shredder). I have been updated at each stage via their tracker system, and delivery was within the afternoon (scheduled 3.30 to 5.30 pm) delivery slot (delivered 4 days from placing order with ALDI). The driver was very cheerful, chatty and also helpful as he brought the (very heavy) package indoors for me. I had seen some very negative reviews of XPD, which did give me some concern, but I guess most people only write reviews when they get a bad service, but not the good, so just trying to address the balance.”
“I had missed a delivery today -24th August 2021 (which was my fault as I didn't hear the door)
I called XDP (Brierley Hill base) and spoke to a lovely and very helpful lady who said I can collect it if I wish.
She then kindly called me back and to save me a journey the driver - STEPHEN at Brierley Hill depot (DEPOT ID 432), offered to redeliver before going back to the warehouse!
Just amazing service!
The staff really do care about customer service and they go out of their way to ensure they help you as a customer and are highly reliable.
I highly recommend XDP and especially my more local depot as clearly the staff deliver an excellent customer service, with a helpful and professional attitude.
Thanks again to the lady I spoke to over the phone and to STEPHEN the delivery driver for XDP.
I will definitely use their services in future!”
“I to was really worried about my delivery. The app tracked my order from Aldi from start to finish. It was delivered more or less on time from a very helpful delivery driver who carried it up the pathways and into the house as my husband wasn’t home and it was very heavy.”
