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XDP Reviews

1.4 Rating 2,201 Reviews
8 %
of reviewers recommend XDP
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Hi I’m currently waiting on a delivery via this company (not holding out much hope due to reviews!) it said next stop for a while and now it’s changed to pending return. Am I to assume they are returning the item? As I’ve been home the whole time
Asked by Becki Goddard (3 months ago)
I ordered recliner chair on the 18th July, supposed to have been delivered by the 22nd, as yet I have not received this, one chair did arrive, a day late, but other hasn't can I expect delivery soon, or not at all. M.Day, Lower Abbey House, Kelso, TD5 7JA.
Asked by M. Day (3 months ago)
Tried to reset my password link came through but only partly cannot reset please help
Asked by Linda Bennett (8 months ago)
trying to track my parcel seems to have gone into oblivion
Asked by Tim Hughes (2 years ago)
Need to chase parcel not delivered as proposed By XDP
Asked by Ann (2 years ago)
Hi, my delivery postcode incorrect seller has emailed to gave it changed but it’s still wrong. Please help
Asked by Charlotte live (2 years ago)
i need a phone number to make a new delivery date
Asked by james major (2 years ago)
i missed a delivery how do i make a new delivery date
Asked by james major (2 years ago)
What does carded mean
Asked by Christine boughen (2 years ago)
Can I contact the driver
Asked by Brenda Booth (3 years ago)
Why did you tell lies about delivering my bed when you havent As it us still in delivery depot and when diyou think i will get it ZDBTNA046721 IS MY TRACKING NUMBER
Asked by Margaret Mcgreechan (3 years ago)
I'm trying to contact them with no luck arghhhh
Asked by menna (5 years ago)
My shed was to be delivered 8-9th august no show can you give me a clue when O will receive it.
Asked by Sandra Emmerson (5 years ago)
would like to change my delivery date
Asked by pamela roche (5 years ago)
hello, after writing my review,i had a reply saying give details of order etc. which I have done, but still had no reply from you about my 91.27 pounds for phone calls made to your selfs, while trying to track my order, this was not my faults I found my goods were not put on the van for the day of delivery. so am I going to get any response from you on this matter. may be I need to put this on social media so as to let other people knows as not to fall into this so called trap. again I hope you will soon contact me
Asked by roger middleditch (5 years ago)
Do you reply to your reviews and emails
Asked by Roger middleditch (5 years ago)
Do u deliver on Saturdays. I have been messaged my parcels are in a delivery depot.
Asked by Joan Edmund (5 years ago)
I have been awaiting a delivery ref: JH908740 due to arrive by 17:22. It's now 18:55. No e:mail to say where it is. Can you enlighten me please
Asked by LUCY HARRIES (5 years ago)
Do they actually care about reviews
Asked by Billy Erskine (6 years ago)
Hi - no, it would appear that they don't. Service ratings don't appear to be improving, so you can only assume that they do nothing about it.
Answered by anne g (6 years ago)
I worked for xdp for a week and I have never seen such a shambles of a work place all the workers are polish and Romanian working at 7.40 a hour below the min wage I worked on aganecy and when I got my wagersi walked out they don't care about customer care I can see that the way the handle the parcels while I was working for the company all parcels are handled out side don't matter if it raining sunny snow they chuck parcels around when I started if you drop anything just put it back on the pallet and carry on we don't have time to mess around with damaged goods i was very very a d struggled to learn the job when I'm the one of few English people working at xdp the only people who was English was the management very big eye opener and I would never take a order that is delivering via xdp the things I have seen at this company is unreal and in my eyes slave labour 7.40 for working night shift and you wonder why your parcel is damaged the company don't care about it's customers or it's employees joke of a company this was working a xdp curdworth.
Answered by No name (6 years ago)
No delivery of my item
Asked by Julie Starkey (6 years ago)
why does nobody answer the phone at XDP?? Been trying now since saturday
Asked by mark (6 years ago)
its so u get a whopping great bill its charged a 77 pence a min
Answered by stephen mcgrath (5 years ago)
Whats the address and postcode for Tinsley depot in Sheffield.
Asked by Geoff Hutchinson (6 years ago)
Awaiting late delivery. Update please
Asked by HELEN (6 years ago)
I got a text to say my parcel was arriving yesterday, it did not arrive, and I am unable to contact anyone by phone
Asked by Yvonne campbell (6 years ago)
expecting a delivery today between 10am and 12 is the driver running to time as i have to go to work
Asked by Julie Newton (6 years ago)
When can I expect my reply from Louis John Snr regarding my 'lost' & damaged goods with amount to £3000. Thank you
Asked by Haydn Boocock (6 years ago)
i am writing to see where my order is tryed tracking but no sign of it why is it all the reviews are only one star surely you are not as bad as that i will let you know when i recieve mine if not i will get on to my retailer
Asked by james grierson (6 years ago)
Where are our goods ZDBVLL001703. According to tracking they have been delivered. Oh no they havent
Asked by P Snelson (6 years ago)
I can see that you have my order, collected yesterday, for next day delivery today. As of yet, we haven't received it.ZWAYSW008672. Looking at reviews of your company I can see that this happens a lot. I have contacted the seller to inform them, that if this item is not delivered for tomorrow, we will be left with no choice but to cancel the order; and refuse delivery.
Asked by Adrienne Towell (6 years ago)
Tracking number ZWAYSW008672 Just reading the reviews about your service; and am rather concerned. Can you please update me on when I can expect my delivery?
Asked by Adrienne Towell (6 years ago)
STILL AWAITING DELIVERY TO BN22 9QB TRACKING NO. ZWAYJC041462
Asked by JEAN LEDGER (6 years ago)
ZDBNAR002901 hi,any idea where my parcel is?ZDBNAR002901 ol99nz
Asked by colin firby (7 years ago)
probrabley in gatwick airport on a luggage track going round and round
Answered by stephen mcgrath (5 years ago)
Where is my Cos t o rug which was due by 5pm?
Asked by Helen White (7 years ago)
Can someone call me ref my bed delivery 07766258349
Asked by Lisa gilbert (7 years ago)
wheres my parcel was meant to come today..ZDBDKKOO2259...
Asked by Elaine Barnes (7 years ago)
Hi, is this a door to door delivery ? Namely a heavy parcel, 3rd floor of an apartment block, no lifts. Thank you.
Asked by Wendy Hall (7 years ago)
Why don't you ever answer the phone? All I want is my package delivered.
Asked by jain (7 years ago)
At what time of day does XPD's laughably titled Customer "Services" condescend to answer telephone queries?
Asked by Dr JT Coshall (7 years ago)
my deliver has not turned up during the time stated?
Asked by rachel weedy (7 years ago)
Please advise delivery date for track No ZDBVNK000148 NP4 7HE
Asked by S Morgan (7 years ago)