Name: A Gift Personalized
Rating: 4.03

“The item I purchased was wonderful, it met all of my expectations”

Posted 3 years ago

“Ordered the product on Dec 6th for a Christmas gift. It had to be reordered as it was lost in transit and finally arrive on Jan 10th. Not much of a Christmas gift when received in January. Problem is NOBODY cared or even noticed it was not delivered. I had to call and email several times. Will never order another gift from you as a result. Unfortunate as I think the products are nice.”

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Posted 3 years ago

I am sorry that your experience didn't quite match your expectations. We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.

Posted 3 years ago

“This is a very nice humidor, it was a gift. Still trying to get humidity to stay where they say it should be. But we will figure it out.”

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Posted 3 years ago

“Wonderful product as seem on Internet. It arrived from UK just in time for Christmas 100% recommended. My husband loved it!”

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Posted 3 years ago

“The letters was nice, It took 1 month for me to get the cutting board.”

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Posted 3 years ago

“Beautiful, they love their Christmas gift.”

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Posted 3 years ago

“Still haven’t received my pillow inserts. Ordered before Christmas”

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Posted 3 years ago

I'm so sorry your order hasn't arrived. I know how frustrating this must be. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist. You can also send us a message on Facebook so we can speed up the process. Stay safe.

Posted 3 years ago

“I ordered 2 personalized cutting boards and they were even better than expected! Perfect!”

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Posted 3 years ago

“I'm not happy with my experience with A Gift Personalized. I ordered two personalized grill sets in November and I have yet to receive them. It's January. They were ordered as Christmas gifts and the giftees have yet to see their gift. In December, when I emailed customer service, they told me that they had put in a replacement order. Almost one month later, when we still didn't get our grill kit, I emailed again and I was told that the replacements were never ordered because they were out of stock. I still do not have the grill kits. I cannot, in good conscience, recommend this company to a friend.”

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Posted 3 years ago

I'm so sorry your order hasn't arrived. I know how frustrating this must be. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist. You can also send us a message on Facebook so we can speed up the process. Stay safe.

Posted 3 years ago

“Well made and perfect size”

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Posted 3 years ago

“I made an order of 8 items all very similar. I received two that were not correct. I sent multiple follow up emails stating exactly what the error was and I still have yet to receive the corrected items. You have sent others that were already correct. Seems very unorganized. You have my number if you need to verify but the orders that come keep ending up incorrect.”

Helpful Report

Posted 3 years ago

I am sorry that your experience didn't quite match your expectations. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist. You can also send us a message on Facebook so we can speed up the process.

Posted 3 years ago

“It was absolutely stunning. Very classy. He loved it.”

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Posted 3 years ago

“Wonderful product! Excellent customer service!”

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Posted 3 years ago

“Bought these for a gift. Turned out great!”

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Posted 3 years ago

“Absolutely disappointed! My first order had someone else’s glasses and the initial on the decanter was off centered. I reached out to the company and sent pics. They replaced the order, however, I fuu I don’t not receive it in time for the gift exchange. My replacement order, one of the glasses was defective. Not happy at all!”

Helpful Report

Posted 3 years ago

I am sorry that your experience didn't quite match your expectations. We try to make our customers' shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.

Posted 3 years ago

“I found the name pillows on line and thought they looked so lovely, I ordered 8 in total and was so delighted with the product when received. Top quality materials, accurately personalized and well packaged. Highly recommended!”

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Posted 3 years ago

“It looks great!”

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Posted 3 years ago

“I ordered the decanter set. Turned out to be a very nice gift. High quality and very well packaged. Would highly recommend!”

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Posted 3 years ago

“It was perfect and very well done”

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Posted 3 years ago

“Loved my gifts and received them on time ! No delays !”

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Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

A Gift Personalized Reviews