A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“firstly when deciding to take up a plan they didnt phone me back for payment as promissed I had to phone them the next day and secondly they promissed to send the estate agents by email the documents that day but didnt only sent when I phoned and complained I hadnt received my documents, I still didnt receive the documents and had to phone again the following week then eventually got them by that time the cooling off period had expired so not too good need to kick a few butts I think!!!”

Helpful Report

Posted 10 years ago

Mrs Jones, Thank you for taking the time to leave feedback - we really appreciate it. I have raised this with your local branch and we will investigate to ensure that we avoid this happening again. If you require any further assistance at all, please do get in touch. Many thanks, Frans Gerber A-Plan Insurance

Posted 10 years ago

Mrs Jones, Many thanks for your feedback and for the opportunity to discuss the points raised in your feedback with your branch manager. Apologies for any inconvenience caused. Best Regards, Frans Gerber A-Plan Insurance

Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews