“Fast delivery ahead of time. The product arrived in perfect condition. Its packaging could be safer, since it is a watch and it was only in its plain box. He could have been hurt. It was my first order from A1, so far I have a good experience”
“Avoid. Scam and lies
I purchased a water dispenser two months ago that took a month to arrive, as the shop is actually located in Hong Kong, not the UK. Unfortunately, the dispenser stopped working after only 2 days of use. When I requested a replacement, the shop agreed to cover return shipping costs if the fault was on their end. However, I had to ship the item back twice due to the misleading postage guidelines they provided(the shop asked me to send it by International Economy rather than Tracked and Signed stating on their website). I finally received a replacement unit, which was a different model than my original order. Despite their multiple errors, the shop refused to reimburse my shipping fees (I just asked for one postage, not two). I am extremely disappointed with the misleading product listing, a faulty item, poor communication around replacements, and lack of accountability for shipping costs even though their policy states the buyer will bear the shipping fee if it has exceeded 90 days from the purchase date". It's a scammer and full of lies. DON'T ORDER FROM THIS SHOP
EDITED: Even though their T&C states the shop will cover the cost of the return if the purchase is less than 90 days they still refused to pay it back. As the shop is actually in Hong Kong. The cost of return is more expensive than the product.”
“I am a regular customer. So far, the product has arrived in perfect condition in all cases. The prices are fine, I strongly recommend it to everyone.”
“Another purchase has just arrived, no disappointment so far, I often purchase from A1SHOP and up to now it has always gone well. The items are selected and usually of good quality.”
“All the items I'll bought are exactly as described. Bought some sensors that are really excellent value for the money. This time my package arrived earlier than expected. Will buy more in the furure.”
“Great variety of products - good prices !!!
I never had any problems or inconvenience. The company's shipping has always been accurate and the packaging great.”
“As a first time buyer, I was rather worried as I already had a couple of bad experiences in the past with purchasing electronics online from China. But seen Xiaomi rice cooker was sales about 20% less than what other website offering so i take the chance and ordered. get the item on time. so far I am happy with the Purchase. Let's see with long term choice for China store.”
“I purchased a water dispenser that took a month to arrive, as the shop is actually located in Hong Kong, not the UK. Unfortunately, the dispenser stopped working after only 2 days of use. When I requested a replacement, the shop agreed to cover return shipping costs if the fault was on their end. However, I had to ship the item back twice due to the misleading postage guidelines they provided. I finally received a replacement unit, but it was a different model than my original order. Despite their multiple errors, the shop refused to reimburse my shipping fees (I just asked for one postage, not two). I am extremely disappointed with the misleading product listing, faulty item, poor communication around replacements, and lack of accountability for shipping costs. It's a scammer and full of lies. DON'T ORDER FROM THIS SHOP”
“I am a customer since years.
Overall I am satisfied with the quality and the price of all products I ordered.
No problems with delivery at all.
A1Smartshop is a good company”
“Arrived quickly, original product, for those who are in doubt can go without fear, good product very quality design, every specific is true. very fast shipping.”
“Fantastic ...I was wary of ordering from them to begin with being of an older generation and generally do not like ordering online and prefer physical shops.
Amazon sold the same thing but more expensive and being a well known company it was a toss up between A1 shop (cheaper) or Amazon (more expensive) for exactly the same thing.
After reading the positive reviews on Trustpilot and the payment method was via Paypal, I took the plunge. Shipping was fast, email communication was excellent and item was as described, no regrets at all. It is a legit company and I will definitely order from them again.”
“A1Smartshop is a reliable seller
The description of the products is correct. The price is usually acceptable. The delivery time of the product is precisely determined. A1Smartshop for me is a reliable company. However, some sellers are presenting their goods to look better than they are. Since A1Smartshop, publishes the experiences of their customers, it helps to decide which of the similar products is worth buying.”
“A1smartshop.com always has very competitive prices. They always deliver on their promises. Their projected shipping date is approximately one week but I have found most items arrive in time! Thanks A1Shop!”
