Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,953 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Aberdeen International Airport 1 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy. Drive in and drive out. I wan't sure whether you had to use the office before leaving, but no, just stick the card in the slot and go.”

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Posted 10 years ago

“Convenient and plenty of spaces on the upper floor.”

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Posted 10 years ago

“Great service and competitively priced”

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Posted 10 years ago

“All worked great on the parking side of things. One area that appears to need improvement was the 30 minutes we waited for our luggage to appear on the carousel!”

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Posted 10 years ago

“I managed the parking entry ok: I had pre-booked and pre-paid, was recognised at the barrier and issued with a ticket found the bay and bus-stop with no problem. The bus stops were well indicated so got back to my car ok on return. The problem was that I was not recognised getting out of the car park, my ticket was not accepted and I wasn't sure how to cope. The phone in the kiosk by the exit barrier didn't seem to work at first, and I really was panicking that I wouldn't be able to get away. Eventually I did get a response from the phone, and was told what to do, but the button I was told to press on the barrier was not well marked and in the dusk was not that easy to spot. When I did locate it and got through I was feeling very panicky and a bit annoyed. I had not used an automated system before, previously I had checked in and out with people who knew the system. Given the choice, I would prefer the old system even if it did mean queueing. Maybe a compromise would be automated entry and assisted exit. By the time I got out it was dark and foggy and I was quite frightened which I could do without after a day travelling and a five hour drive to come.”

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Posted 10 years ago

“Really like the special offers on the short stay parking. Makes it more appealing to book there and use.”

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Posted 10 years ago

“Booked online and got a great deal. Made picking up the car after a long haul flight easy, quick and less stressful. Would recommend.”

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Posted 10 years ago

“Great Value for money when booked in advance & online, very convenient for check in and return home.”

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Posted 10 years ago

“Everything went OK until I tried to leave, and then found my pre paid ticket needed validation at the kiosk, which rather negates the whole idea of pre paying. You use number plate recognition for heavens sake so as you automatically recognised me entering the car park, you should have recognised the car leaving !”

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Posted 10 years ago

“Very smooth process, go for it.”

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Posted 10 years ago

“I am very happy with this possibility and I especially appreciate the buss schedule, till now, I never waited more than a few minutes!”

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Posted 10 years ago

“shockingly expensive for short pick ups /drop offs and I try to avoid if possible. If you have lower rates this would encourage more use of the airport facilities (ships/restaurants) etc.”

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Posted 10 years ago

“upon return from my trip (around 1pm, 20th April 2014), I called for bus pick up using the phone at the bus stop in front of the airport. The operator said he will call the bus to the terminal. After 10mins, there was no bus coming. I called again, and the operator said he will give the bus a call and get them over. Still no bus coming. I called again the 3rd time, same reply and I explained it was my 3rd time calling. After another 15mins, I decided to walk to the car park area. I saw the bus at the bus stand, the driver reading a magazine/book at his seat. I wonder what really happened to all my phone calls and requests...this is ridiculous and seems that some of the people working and manning up the Long Term Stay park services are not attending to their duty?”

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Posted 10 years ago

“Everything went well except the number plate recognition system. However a quick chat to the operative and she opened the barrier.”

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Posted 10 years ago

“We found the service very convenient and efficient. The drivers were also extremely helpful.”

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Posted 10 years ago

“Great deal, saved me from having to travel back and forth from long stay at night, which I hate doing. Please repeat!”

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Posted 10 years ago

“very quick and easy way of leaving your car at a reasonable price, It was secure and the bus takes you straight to the terminal so no long walk with your luggage”

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Posted 10 years ago

“Getting into the car park is simple and easy., however, the exit process is laborious and frustrating. The ANPR process has not worked ever for me, resulting a) Me blocking an exit lane, b) Delay in getting out of the car park. and c) On occasion getting soaked when the attendant could not respond to the button call as he was busy with others”

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Posted 10 years ago

“The service was very easy to use and suited us perfectly. Took the stress out of parking at a distance and waiting for a bus to conncet to the airport. We'll definitely use it again!”

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Posted 10 years ago

“A bit overpriced, but overall a good service. Aberdeen Airport is a ripoff if you want to park for less than 24 hours, but this was ok for a 2.5 day stay”

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Posted 10 years ago

Aberdeen International Airport is rated 4.2 based on 2,953 reviews