Aberdeen International Airport Reviews

Name: Aberdeen International Airport
Rating: 4.17

4.2 Rating 2,951 Reviews

79 %

of reviewers recommend Aberdeen International Airport

4.2

Based on 2,951 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

Write Your review

Tell us how Aberdeen International Airport made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The system worked very well and efficiently! Only problem I had was finding the EXIT from first floor of multi-storey Car Park!!!! Maybe that could be a little clearer? I would certainly use this facility again!”

Helpful Report

Posted 9 years ago

“Easy parking, phoned bus on return, arrived in minutes. Great service.”

Helpful Report

Posted 9 years ago

“The parking was very easy to use, but seemed expensive. I am not sure how much I saved by paying in advance.”

Helpful Report

Posted 9 years ago

“Charge of £31.99 seems excessive to park for just 30 hours. Overall generally can park at Edinburgh airport for quite a bit less”

Helpful Report

Posted 9 years ago

“Caould nit be faulted thank you”

Helpful Report

Posted 9 years ago

“Just a normal car park with big price tag.”

Helpful Report

Posted 9 years ago

“I booked Priority Parking for my wife as it is important to me that she has a safe nearby parking place at the airport while she travels on short trips. I don't mind paying a premium for the Priority Parking as it meets these requirements. Getting out of the Parking area, however, never seems to be straightforward. The barrier refused to lift when my wife tried to exit. Her Debit Card was demanded and a further £68 taken from my account in return for passage off the property. That aded up to a sum in excess of £100 for a little over 24 hours in the Parking lot. Less than satisfactory. When I called for a refund, I was told I have to send an email. You have much to learn before you can claim "Excellent".”

Helpful Report

Posted 9 years ago

Good afternoon I have telephoned yourself directly to explain the situation in this case. On this occasion the registration given did not match the vehicle registration which entered the car park. The system as then treated this ticket as a normal roll up rate and has asked for payment directly. I have since refunded this back to the card used to make payment on the day. We do have a team available 24/7 on the car park to assist with any issues and would have been able to intervene on the day to ensure no overcharge would have happened. I trust you are satisfied with this response and explains what happened on the day. Also hope everything else went smoothly and as planned on your visit to our car park and you will continue to use our service.

Posted 9 years ago

“nothing to report, that's how good it was”

Helpful Report

Posted 9 years ago

“The carpark itself was fine, very clean and safe. Our issue was that our flight home was delayed and the car park then tried to charge us an extra £30 for something that was outwith our control. It was only an extra 7 hours which doesn't justify that kind of charge.”

Helpful Report

Posted 9 years ago

“We were able to park our car in the car park. There was a bus that took us to the airport. There were no problems. It was no better or worse than other car parking I have experienced.”

Helpful Report

Posted 9 years ago

“Important to be able to walk to terminal”

Helpful Report

Posted 9 years ago

“Haven't used the airport for a while and didn't bother with other parking facilities because we like the secure long stay and the operation is easy and efficient.”

Helpful Report

Posted 9 years ago

“We thought we had booked a great deal but when our flight was unexpectedly delayed by 6 hours we were charged almost half as much again to leave the car park. There were a few people in the same situation and we got varying degrees of help when queried with the staff. One supervisor lady managed to get one customers fee reduced down to a third, unfortunately the chap dealing with me could not do the same process. Very disappointing, thought that using the flight number to book the air park may have made allowance for airline delays. Please be aware that excess charges can be made if your flight is delayed.”

Helpful Report

Posted 9 years ago

“Good value for money and stress free close parking to airport. Good way to start holiday.”

Helpful Report

Posted 9 years ago

“Nice and handy near to Airport Building for Elderly/Disabled Travellers - But slightly expensive I feel for a 8-10 days away!”

Helpful Report

Posted 9 years ago

“Booking system works well enough. Have used it for many years, usually on business.”

Helpful Report

Posted 9 years ago

“Really convenient for parking and only few mintutes walk to terminal building.”

Helpful Report

Posted 9 years ago

“The WEB page was easy to use and later alter the car registration. The value was good. However, the number plate recognition was either not working or ineffective and the entry was slow and the exit completely chaotic taking at least 15 minutes (at the barrier)”

Helpful Report

Posted 9 years ago

“very convenient and good value!”

Helpful Report

Posted 9 years ago

“There was enough room to park. The courtesy bus was there soon. Upon my return I used the telephone at the bus stop and the courtesy bus arrived promptly.”

Helpful Report

Posted 9 years ago

Aberdeen International Airport is rated 4.2 based on 2,951 reviews