Name: Aberdeen International Airport
Rating: 4.17

“Online pre-booking worked very well, especially avoiding the need to visit a pay station before exiting. The price is a a big rip-off, profits must be eye-watering, even with the cheaper rates offered online. 10% of the takings should be donated to good causes. The carpark could then inform users how much was raised in the previous month, giving at least some impression that airport parking does a little more good in the world, than just line the pockets of a greedy corporation.”

Helpful Report

Posted 10 years ago

“Good value. Only problem was the ticket did not register that we had pre-paid and would not let us through the exit barrier. We had to go to customer services where the problem was rectified quickly.”

Helpful Report

Posted 10 years ago

“Good value. Only problem was the ticket did not register that we had pre-paid and would not let us through the exit barrier. We had to go to customer services where the problem was rectified quickly.”

Helpful Report

Posted 10 years ago

“Good value. Only problem was the ticket did not register that we had pre-paid and would not let us through the exit barrier. We had to go to customer services where the problem was rectified quickly.”

Helpful Report

Posted 10 years ago

“The "priority" queue was longer than the regular queue.! Stupid and petty implementation of the rules regarding toiletry containers - accepted in ALL other UK and international airports (I know because I travel through these with my toiletry container on a regular basis). Aberdeen airport is a hic provincial airport and will remain so while petty attitudes prevail.”

Helpful Report

Posted 10 years ago

“The "priority" queue was longer than the regular queue.! Stupid and petty implementation of the rules regarding toiletry containers - accepted in ALL other UK and international airports (I know because I travel through these with my toiletry container on a regular basis). Aberdeen airport is a hic provincial airport and will remain so while petty attitudes prevail.”

Helpful Report

Posted 10 years ago

“The "priority" queue was longer than the regular queue.! Stupid and petty implementation of the rules regarding toiletry containers - accepted in ALL other UK and international airports (I know because I travel through these with my toiletry container on a regular basis). Aberdeen airport is a hic provincial airport and will remain so while petty attitudes prevail.”

Helpful Report

Posted 10 years ago

“No problem with booking online and arrival was OK but finding a space was difficult, knowing where to look as it was quite full. There is no guidance as to which lane to try in the dark with limited time before flight. On return: Long delay in getting a bus back. At least a 15-20 minute wait. On departure, entered pre paid ticket then presented with £40.00 to pay on the display. Pressed help button......no reply..... Parked up and went to gate house.....Closed. Went back to barrier and called again. eventually a reply explained situation and eventually the barrier opened. No apology, no explanation just a long delay and embarrassment holding up fellow travellers.”

Helpful Report

Posted 10 years ago

“No problem with booking online and arrival was OK but finding a space was difficult, knowing where to look as it was quite full. There is no guidance as to which lane to try in the dark with limited time before flight. On return: Long delay in getting a bus back. At least a 15-20 minute wait. On departure, entered pre paid ticket then presented with £40.00 to pay on the display. Pressed help button......no reply..... Parked up and went to gate house.....Closed. Went back to barrier and called again. eventually a reply explained situation and eventually the barrier opened. No apology, no explanation just a long delay and embarrassment holding up fellow travellers.”

Helpful Report

Posted 10 years ago

“No problem with booking online and arrival was OK but finding a space was difficult, knowing where to look as it was quite full. There is no guidance as to which lane to try in the dark with limited time before flight. On return: Long delay in getting a bus back. At least a 15-20 minute wait. On departure, entered pre paid ticket then presented with £40.00 to pay on the display. Pressed help button......no reply..... Parked up and went to gate house.....Closed. Went back to barrier and called again. eventually a reply explained situation and eventually the barrier opened. No apology, no explanation just a long delay and embarrassment holding up fellow travellers.”

Helpful Report

Posted 10 years ago

“Despite pre-paying, I had to pay £69 to leave the car park! I am awaiting a re-fund.”

Helpful Report

Posted 10 years ago

“Despite pre-paying, I had to pay £69 to leave the car park! I am awaiting a re-fund.”

Helpful Report

Posted 10 years ago

“Despite pre-paying, I had to pay £69 to leave the car park! I am awaiting a re-fund.”

Helpful Report

Posted 10 years ago

“Had a problem that my wife had quoted the wrong registration number on my on-line advanced booking but the Customer Services man on duty sorted out the issue quickly and gopt me on my way. Overall a good experience”

Helpful Report

Posted 10 years ago

“Had a problem that my wife had quoted the wrong registration number on my on-line advanced booking but the Customer Services man on duty sorted out the issue quickly and gopt me on my way. Overall a good experience”

Helpful Report

Posted 10 years ago

“Main selling point is the large bays It's as simple as that”

Helpful Report

Posted 10 years ago

“Main selling point is the large bays It's as simple as that”

Helpful Report

Posted 10 years ago

“This was my first use of the facility, as have previously either used the short term facility or Airparks. Initially on entering the park, is was quite difficult to locate available spaces, which I subsequently found on my walk to the bus. Which departed just as I arrived at the stop. On return I had already been delayed 5 hours due to not arriving in time for my flight !!, There was no bus at the terminal, and I used the phone as required, however no answer. A further user arrived and she did get through, but was asked where she was !!!At 9.30 pm I then went to my car and when trying to leave the park, I was advised that I was due to pay £ 11.00!!!. I had prebooked for 2 days in advance, and arrived at the park about 8am on the 12/11 and as far as I was concerned it was still only 13/11 !! I eventually got to speak with a member of staff and after a few minutes of calling and recalling the help button I did get out with no extra payment. I will think twice about using this service David Nightingale”

Helpful Report

Posted 10 years ago

“Barrier would not let me out of car park.Had to see attendant.It was pouring with rain and I got soaked.Eventually was allowed out and reason given for problem was because they were upgrading the system. I was we'll within my time and after 13hrs of flying was not pleased”

Helpful Report

Posted 10 years ago

“Courtesy coach took 20 minutes to arrive at terminal. Traffic congestion made exit from car park problematic.”

Helpful Report

Posted 10 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Aberdeen International Airport Reviews