ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found me a supplier of private medical at half the price I was paying BUPA with more cover, they check every year to see if they find anything better. Great service and people Graham Barton”

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Posted 8 years ago

“extremely responsive, thorough, comprehensive and helpful.”

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Posted 8 years ago

“Excellent service and follow up”

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Posted 8 years ago

“Took me through the application explaining every thing and giving me every help I needed”

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Posted 8 years ago

“Sorted out a new medical insurer for me painlessly.”

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Posted 8 years ago

“dramatically increased quote year on year (30%) with no change in circumstances, asked for alternative quotes and instructed not to renew but renewed policy anyway.”

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Posted 8 years ago

We're sorry to hear about your experience with us. We'll get in touch with you over the next day to discuss further. Thank you. The ActiveQuote Team

Posted 8 years ago

“Excellent all round service. Kim was very professional and friendly and answered all my questions promptly. I would definitely recommend ActiveQuote.”

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Posted 8 years ago

“Very impressed. My needs were considered and Lance, who dealt with me, headed me towards a healthcare company that provided everything I wanted.”

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Posted 8 years ago

Thanks for the positive review Jo-Anne, we really appreciate you taking the time to tell us about your experience with us. Your feedback has been passed on to Lance. Thanks for using us for your insurance needs. Best wishes, The ActiveQuote Team

Posted 8 years ago

“I dealt wit Mr. Shahid and he was an excellent consultant. He went through my budget and need and offered me the best option. Everything done over the phone, easy to setup up you health policy. After I took out the policy I had an issue with the start date. Support service immediately took responsibility and got it corrected, Highly recommend.”

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Posted 8 years ago

Thank you for your positive review Adnan, we've passed on your praise to Shahid. We're pleased you found our service easy to use and hassle free. Thanks for choosing ActiveQuote for your insurance needs. Best wishes, The ActiveQuote Team

Posted 8 years ago

“I was very impressed with the service I was given. My advisor was clearly very familiar with the market, and quickly gained a view of what I needed and how the market could provide that. This included my high BMI and an unusual psychiatric disorder (which he had researched within a few hours). The products he presented me with were perfect, and I hadn't found them on any of my earlier price-comparison searches. Overall, I found the experience to be remarkably stress-free. I am grateful for the service, and will be telling friends, family, and colleagues about it if they're every looking for life insurance.”

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Posted 8 years ago

“Nothing to add I am very happy with your service.”

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Posted 8 years ago

“Insurance is about protection and trust. I made a purchase on the website and I waited. Some days later someone called to ask why if I wanted any more information as I hadn't made a purchase. Again I purchased the insurance product I wanted and nothing further was heard... Then I made a purchase by speaking with an agent and this time I got an email saying here is your quote. Again not the assurance I wanted from buying and insurance product. Still no confirmation of purchase and still not insurance documentation. So who knows if I'm actually covered?! Its a joke! Will not use again”

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Posted 8 years ago

Hi Rowan, We're very sorry your experience with us hasn't been to the standard we aim for. We will be in contact with you today to discuss this with you. Kind Regards, The ActiveQuote Team

Posted 8 years ago

“Leigh is incredibly knowledgeable, friendly, and a pleasure to deal with. Many Thanks!”

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Posted 8 years ago

Thanks for your review David, Leigh is pleased that you're happy with the service he, and ActiveQuote have provided to you. We aim to ensure our customers are completely satisfied with our service, and confident with the product they've bought through us, that it meets their needs. Naturally, we've achieved this with you. Thanks again for using us. Kind Regards, The ActiveQuote Team

Posted 8 years ago

“Very please that I was given the best quote for my Heath Insurance and an extra 5% to boot with my present insurance company AVIVA!”

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Posted 8 years ago

“Health care insurance these days is a lottery with many providers reliant on externally owned contact centres and customer care centres that treat clients like supermarket customers at a checkout . Active quote are different - they are strongly client orientated with a real desire to manage the best deal for the client and equally importantly to deliver an after sales service which is personalised and which I found were interested in providing good solutions for the clients concerns . Lets hope they don't get too big in the future and lose the motivated staff that drives this business.”

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Posted 8 years ago

“Great advice, transparent & honest about everything, very helpful, proactive . Would recommend their service to all.”

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Posted 8 years ago

“Asked to remove us from yr database as dealing directly with provider. Clearly no action taken although provider has severed link their end.”

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Posted 8 years ago

Hi Glyn, we've updated our records as per your request. Kind Regards The ActiveQuote Team

Posted 8 years ago

“Originally just looked for company with the best online quoting engine to compare IP products, but the service from ActiveQuote has been second to none and I'm very happy with the policy they have brokered for me. Specifically thanks to Sarah.”

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Posted 8 years ago

Thanks for the feedback Rich, we've passed your comments to Sarah, we're pleased we've been able to help you find the right product for your needs. Thanks for using ActiveQuote for your Income Protection policy. The ActiveQuote Team

Posted 8 years ago

“why are minor illnesses and discomforts that last from a few days to a week or two still included years and years later even though no claims have ever been made for them (nor for anything else) very frustrating As I have never made any claim in all the years I have been with them I cannot comment on that side of things”

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Posted 8 years ago

“Simon Lewis was very helpful in assisting me with selecting the right level of unemployment protection cover.”

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Posted 8 years ago

Thanks for the feedback Hasan, we've passed your positive comments to Simon. We always aim to get the best product for each and every ActiveQuote customer. Thanks for using us for your insurance needs. Kind Regards, The ActiveQuote Team

Posted 8 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews