ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.62

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been happy with the service we have received”

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Posted 9 years ago

“Good very helpfull to make sure I got the cover I needed to suit my needs”

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Posted 9 years ago

“I have been with the company for a few years and have alway dealt with Charlotte Smith. In all that time I have found her very professional and yet friendly and helpful. I have over the years been approached by many other companies and at this stage can not see way I should go with anyone else only to follow Charlotte!”

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Posted 9 years ago

“Pleased with your service, but remain concerned about rising costs and hope that next year's review will be more competitive.”

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Posted 9 years ago

“A speedy, efficient and pleasurable renewal process. Many thanks”

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Posted 9 years ago

“Very helpful service that secured the best deal for private healthcare.”

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Posted 9 years ago

“Excellent helpful service with quick and knowledgable response to queries. Recommend.”

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Posted 9 years ago

“They were very helpful when I first arranged a policy. All my questions were answered fully and quickly. Also any queries I had in subsequent years were answered”

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Posted 9 years ago

“excellent service. very friendly and courteous. I would recommend to a friend.”

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Posted 9 years ago

“Helpful advice given bu the Company need to be slickr about admin follow up to agreed actions following phone calls.”

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Posted 9 years ago

“Excellent service overall”

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Posted 9 years ago

“Excellent service friendly knowledgeable patient.”

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Posted 9 years ago

“I apologise it's taken so long for this review. I dealt with Amy Rook who sourced two types of insurance with myself and she was a pleasure to deal with and very patient and informative. Thank you Amy, great service.”

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Posted 9 years ago

“Overall 3 stars. My policy renewal date is in early January and I was contacted too close to the renewal date to allow for a proper review of my policy needs. A letter from my insurers dated 16th Nov was forwarded to me on 23rd Dec and arrived on 3rd Jan leaving only 4 working days before my renewal date. I was contacted by phone between Christmas and New Year by Abbey who was friendly and helpful but the whole process was too rushed. Allowance should be made for public holidays in future.”

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Posted 10 years ago

“Ross was extremely helpful in getting a very competitive quote and looking for a solution that worked for me. Excellent customer service”

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Posted 10 years ago

“Excellent advise and very well explained, well worth the phone call. Thanks Paul”

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Posted 10 years ago

“Happy with a good, efficient service with helpful staff. My premiums have reduced from last year and following the suggestion from my advisor I have switched to 2 policies for my family and I - I appreciated this advice. I had one or 2 issues with regard to a payment taken in error by my previous insurer as well as an incorrect start date and payment schedule on my new policy, but (despite it being Christmas) these issues were resolved quickly thanks to very prompt replies to my queries. Overall very happy.”

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Posted 10 years ago

“No problems and happy to renew cover on your recommendations”

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Posted 10 years ago

“Service was fine. What could have been even better is rather than just call me with the new (higher) price for the insurance renewal would have been to get 2-3 competitive quotes for the same level of cover and then present me the renewal option against alternatives, ideally with some comparative pros/cons. This pro-activity would have been excellent service In this case I had to ask for alternatives, even though I renewed anyway.”

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Posted 10 years ago

“The lady who dealt with my enquiry was Angharad Cox. She couldn't have been more helpful. She dealt with all my questions patiently and comprehensively. Her manner was very professional and she certainly knew her stuff! She worked very hard to get me a policy which was the best for me individually and the best value. She ways returned my phone calls and rang back exactly when she said she would. She dealt with my enquiry and it was an excellent service.”

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Posted 10 years ago

ActiveQuote is rated 4.6 based on 1,462 reviews