“First and last time ordering, first of all they sent it to the wrong address. Some random address I dont even know but I caught it as the item shipped and called to try and change it. The woman on the phone was extremely rude. Didnt ask an order number or anything just my name and when I gave it she said and I quote "thats not who you are, I need to speak to the person who ordered it or I cant help you". After telling her that it was me several times she still said she wouldnt help me and that im not who I say I am even though I was able to give an order number and the last 4 of the debit card thats also in my name. Terrible customer serives, she even said Im not allowed to speak to her supervisor or Hr so I hung up the phone and called again and got a different woman and she fixed the issue in under 5 minutes. Thanks to the woman that helped me but the previous customer service will make it so I never buy from here again. I now understand why amazon is taking your terrible business.”
“Some toys are great others aren’t. Some products really get you going until they’re practically useless. Or they don’t work at all. If you do manage to get a good toy and maybe a free one. Don’t buy into them because I swear they’ll break within the hour. There’s only one toy I’ve gotten that’s worked but I’m sure it’ll break sometime this month.”
“The customer service rep was rude and talked over me. She was more worried about being right than being quiet and listening. With all she said she gave me wrong information! I will be sending the order back and never shopping here again because of her! I'll shop local.”
“Their shipping takes FORRREEEVVVERRRR!!! I ordered 1 item on 6-28. The estimated delivery dates are 7-5 to 7-10. It is 7-6 & I'm still waiting. Raleigh, NC sent it to PHX, AZ on 6-29. PHX barely sent it to my home town on 7-5. I could've driven to PHX & got it alot sooner. Let's see if it even gets to me by 2moro. I did standard shipping, but NEVER in my life have I waited this long for standard ... ONLY when my items were coming from Asia!!!”
“Ordered one thing spent 30$ and when I meg to find why it hadn't moved in 4 days they told me it could take 20 days before they worry about it,, Really but you did not have to wait 20 days for my payment and it's been in the state right below mine for 4 days do better I will not be going through them again hell wish came faster that came from China. 😂 Sad to say I would not not recommend unless u want to wait and then be told it will get here when it gets here 🤷 very frustrating”
“This review may change but apparently my order landed in Canada 4 days ago and no update to my tracking number! Amazon prime can do this in 2 days TOPS from America, you would think a big company like this could do it in under (9 days tomorrow) and counting.....my review might change with the product but their shipping has been absolutely atrocious.”
