Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,892 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My partner and I absolutely loved the toys!! Will definitely buy from you guys again.”

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Posted 5 years ago

Hi there! Glad to hear you and your partner enjoyed your purchase! Can't wait to have you back. :)

Posted 5 years ago

“Great sales, very fast delivery”

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Posted 5 years ago

Thank you for shopping with us and thank you for the awesome feedback! Enjoy!

Posted 5 years ago

“g’day order was a little late but i got my order thanks very i will perches of you guys again and i will recommend you as well 👍”

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Posted 5 years ago

Thank you for the awesome feedback! Keep an eye out for an email from our customer service team to sort out the shipping issue too!

Posted 5 years ago

“Prompt service,good product”

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Posted 5 years ago

Woohoo! Glad to hear you enjoyed shopping with us. :)

Posted 5 years ago

“Quick postage. Would use again”

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Posted 5 years ago

Awesome! Thank you for the great feedback!

Posted 5 years ago

“Product was delivered on time”

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Posted 5 years ago

Hi there! That's awesome news. Great to hear your orders are arriving on time!

Posted 5 years ago

“Fast Shipping, discreet packaging. Excellent products . Will definitely be buying from here again”

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Posted 5 years ago

Great to hear that! Enjoy your toys!

Posted 5 years ago

“Delivery was very quick and the product met my expectations”

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Posted 5 years ago

So happy to hear this! I hope you enjoy! :)

Posted 5 years ago

“Product was fine. Paid for the quickest delivery, but product wasn't express posted. Took 5 days to arrive. Blame was passed to shipping company. No refund offered. Absolute waste of money.”

Helpful Report

Posted 5 years ago

Hi there! I am very sorry you have had trouble receiving your product. Keep an eye out for an email from our customer service team to sort this out for you.

Posted 5 years ago

“One of the two toys I bought stopped working the first time I used it”

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Posted 5 years ago

Hi there! So sorry to hear you have had an issue with one of the items in your order. Keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 5 years ago

“1. I had a lot of issue trying to check out 2. Ordered my package on the 29/3, still hasn't arrived on 15/4 3. Customer service very responsive when I report a site issue, but nothing when I report my parcel missing. 4. Aus Post says that it was only sent out on 12/4 (to arrive 16/4) but yet it's 'on time' so not sure if that's their fault or it was never actually sent in the first place.”

Helpful Report

Posted 5 years ago

Hi there! So sorry to hear that you are having issues with the postage of your items - please keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 5 years ago

“Hi I recently purchased some further toys from ATMS which are exactly as I ordered. I have had some trouble in the past from battery operated toys that didn't function correctly. This problem I believe is a quality control issue with the supplier and not ATMS The last time this happened I received a reply which supplied me with a voucher number to redeem the cost of the malfunctioning toy. My last purchase I tried to use the voucher number which ATMS supplied to me, but the system didn't recognise this and the voucher didn't go through and I had to pay the full amount. I immediately sent a email, even before the delivery of the items, but two weeks later have still not received a reply. Perhaps this review might prompt some action to my issue to the value of approx. $89”

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Posted 5 years ago

Hi there! I am so sorry there has been a delay in getting back to you! Keep an eye out for an email from our customer service to get this all sorted for you. :)

Posted 5 years ago

“My lover enjoys our sex life again busy working it has revitalized our relationship”

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Posted 5 years ago

Hi there! I am so happy for you guys! Hope to see you back again. :)

Posted 5 years ago

“Have'nt received order.Ordered nearly 2 weeks ago,dissappointed and would'nt recommend.Buyer beware. Hopefully gets sorted out.”

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Posted 5 years ago

Hi there! I'm sorry to hear you've had an unfortunate experience - keep an eye out for an email from our customer service team to sort this out for you!

Posted 5 years ago

“The service is exceptional from the ATMS team. But don’t rely on the tracking info from Aust Post as it can be inaccurate this is the only downside of shopping online. Toys are reasonably priced and hours of fun can be had”

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Posted 5 years ago

Hi, Joe! Thank you for the great feedback Sorry to hear about Aus Post - we'll definitely bring this up with them. Hope to have you back soon!

Posted 5 years ago

“Good site fast discrete delivery Quality of product could be better described but like most things you get what you pay for.”

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Posted 5 years ago

Woohoo! Can't wait to have you shopping with us again. :)

Posted 5 years ago

“Excellent service. Very prompt delivery and products exactly as described. I am already eagerly awaiting my next order of goodies and so is my partner.”

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Posted 5 years ago

Hi Jason! Stoked to hear you loved your toys and can't wait to have you back with us!

Posted 5 years ago

“We have purchased items from atm and found orded items delivered promptly and as described in catalog and in factory sealed packs”

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Posted 5 years ago

Hi there! Thanks for the great feedback! We love hearing from happy customers. :)

Posted 5 years ago

“My first experience with adulttoymegastore was far easier than i thought. My purchase arrived within five days from order, not bad when you live in regional Queensland. I only had hoped i found this site earlier. I look forward to my next purchase. Thankyou to all the staff from Adult toy mega store.”

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Posted 5 years ago

Hi Alex! I'm so glad you enjoyed your experience with us! Can't wait to have you back. :)

Posted 5 years ago

“Was very helpful and prompt in resonding to our enquiries.”

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Posted 5 years ago

No worries, Ben! Hope to see you back soon. :)

Posted 5 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,892 reviews