Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

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“Very quick and efficient service. Very friendly and chatty engineer too”

Helpful Report

Posted 4 years ago

“Your engineer was very professional and helpful and did a nice job leaving my home and loft clean and tidy”

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Posted 4 years ago

“Mitchell arrived on time, talked me through the quote and work. New aerial, checking everything satisfactory. Tidied up. Friendly, enthusiastic”

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Posted 4 years ago

“We did have to wait 12 hours longer than expected but when he came the engineer was polite, helpful and efficient . Thank you.”

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Posted 4 years ago

“I was really impressed as everything and more as on website. Great company and the engineer had excellent customer service and really did a fantastic job.”

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Posted 4 years ago

“Lee was helpful, knowledgeable, and very good at his job. He was also a really nice guy, friendly and helpful, and he dealt with the problem despite the aerial being difficult to access on the high table. Really first class. Thankyou.”

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Posted 4 years ago

“They were professional enough for sure, but simply I needed a replacement bracket which had given way due to high winds. I was told that the problem wasn't the bracket but that the aerial pole had snapped and I needed a new aerial. The price kep rising and rising. The guys asked me to inspect the aerial they removed from my roof after they removed it and told me they needed to replace the broken bracket too and again the price kept rising. I could see that there was nothing wrong AT ALL with the aerial and that is was indeed only the bracket that was broken. Basically I paid £240 for a complete installation it was only a bracket that needed replacing. I really was annoyed about this, but just wanting the work completing so didn't fuss. I wouldn't recommend them to anyone and felt my teeth had been taken out”

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Posted 4 years ago

“Efficient job and well installed but disappointed he was unable to take aerial away. Not particularly friendly and did not wear a mask until asked to do so.”

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Posted 4 years ago

“Repaired the same day. Excellent service.”

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Posted 4 years ago

“Great service, engineer here within a couple of hours.The engineer himself was a pleasant helpful guy. Everything was explained well. Work done, was de installed our problematic loft aerial, reinstall outside, fit aerial amplifier. Very satisfied, although a little pricey well worth it to have all channels without interference. Again thanks, very happy.”

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Posted 4 years ago

“Friendly staff and fast service.”

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Posted 4 years ago

“Was happy with works done would recommend to others.”

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Posted 4 years ago

“Reliable and efficient. Cost was exactly as they stated. Engineer was courteous and did an excellent job. Would use them again.”

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Posted 4 years ago

“Appointment made quickly. Engineer talked me through work required, gave a clear quote. Very professional, tidy, helpful!”

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Posted 4 years ago

“Came to give quote and fit Ariel within 2 hours of calling them to enquire. Very professional, engineer explained everything to me. Once I was happy with the price he fitted there and then. Price was competitive and great service. Would recommend.”

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Posted 4 years ago

“Your man Bernie was excellent no problems and very professional”

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Posted 4 years ago

“Very pleasant and professional”

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Posted 4 years ago

“He spoke to me through what he was doing and a was very happy with my work very well done 👍”

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Posted 4 years ago

“Quick, easy service to book, obtain a quote and install aerial - customer service and booking was great and our engineer Shaun arrived prompt with a swift installation 👍🏻 Thank you”

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Posted 4 years ago

“I would use Aerialforce again even though I found them a little expensive. Filled out form in the morning and they came at 10am. Engineer got on with job. Very good.”

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Posted 4 years ago

Aerialforce is rated 4.0 based on 2,724 reviews