Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional,courteous”

Helpful Report

Posted 7 years ago

“Whilst very pleased with the end result, I am bitterly disappointed with the price. When I spoke to a sales agent, I asked what the price would be and was told maximum £149. However, because I already had all the cabling, it would be considerably cheaper. The young gentleman duly arrived and was pleasantly surprised that all the cabling, aerial socket etc was fully in place. He advised that we 'could' have a booster aerial but we decided against this as this was £169. When he fitted the aerial, he then asked me to sign the quotation and then presented me with the invoice. I was expecting to pay about £100 - but was bitterly disappointed to be charged £169 including 20% discount! General advise to all potential customers, be aware that you are required to sign the estimate document - this should be done before the work commences. If I had known that a written quote was to be given, I would have requested it before the young man proceeded to fit the aerial. A good job was done, but I do feel ripped off and would not recommend this company, unless they are fully aware of the process - quote, agreement, fitting.”

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Posted 7 years ago

“Fab service. Phoned to arrange someone to come out. They gave me an estimate of what the cost of installation of a digital aerial in a new build. The man came out the next day and fitted it. Price was the same as the estimate”

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Posted 7 years ago

“The aerial guy was helpful and friendly”

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Posted 7 years ago

“He was amazing coping with my husband who has dementia. His workmanship was professional, and thorough and he was extremely tidy. We were delighted with Aerialforce and would recommend them to all my friends and family.”

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Posted 7 years ago

“Engineer came out said the aerial worked fine, charged me £58 for him to tell me it was alright.”

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Posted 7 years ago

“The gentleman who came to quote and fit our new TV aerial was extremely professional, efficient and knowledgeable. I couldn't have asked for a better service! We now have 95% coverage and uninterupter TV viewing. Thank you Aerial Force! Fantastic service and will be receommending!”

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Posted 7 years ago

“Couldn't fault the service given to me, found the fault quickly and replaced my current Ariel,wouldn't hesitate to use them again.”

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Posted 7 years ago

“Very prompt...excellent service would highly recommend.”

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Posted 7 years ago

“Prompt efficient very friendly service. Keep an eye on your tea mugs he forgets to give them back! He had 10 in his van lol.”

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Posted 7 years ago

“Arrived on time. Understand my reason for 'call-out' Explained cost of call-out. Immediately got to work, checking signal satisfactory then chased the cabling for continuity and quickly found the problem and restored picture and checked through operation of set. During the Technician visit he was most polite and answer all my questions. Great pity more Companies are so efficient. Excellent care Arrived on given time Excellent manner Found problem and corrected same It was a pleasure to do business with him as your representative of your Company Thank you a”

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Posted 7 years ago

“Good understanding of what I needed, rapid response and highly capable installation engineer. A good overall service.”

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Posted 7 years ago

“Engineer quoted me more than the lady on the phone. And said it is fixed priced. Last night the signal went on the TV after only 2 days.”

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Posted 7 years ago

“The installer was happy to listen to me for what I offer to help with anything and he worked hart to do the job. I thank him very much.Well done.”

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Posted 7 years ago

“Fitter very polite and explained everything that he was going to do.”

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Posted 7 years ago

“The gentleman that visited my mother-in-law´s house to check the aerial and tv system was both courteous and thorough, had a very cheerful disposition and nothing was too much trouble a rarity these days. thank you for a wonderful service we will certainly recommend your company.”

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Posted 7 years ago

“After waiting 3 days for same day service the man thT arrived was friendly and polite. Sorted me out but your prices are on the high side”

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Posted 7 years ago

“Mainly because we could continue watching television”

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Posted 7 years ago

“Prompt service”

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Posted 7 years ago

“Done an amazing job, helped keep my partner happy”

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Posted 7 years ago

Aerialforce is rated 4.0 based on 2,724 reviews