Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

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“Very polite and friendly. Very efficient and quick ' would recommend them to anyone.”

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Posted 5 years ago

“Fast efficient and professional service. Engineer extremely helpful and friendly. Thank you”

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Posted 5 years ago

“Very good service, engineer very helpful, was a little expensive for what I had done, maybe that's just me”

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Posted 5 years ago

“Great service, very friendly, quick to respond. Did not expect same day service”

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Posted 5 years ago

“Great work. As promised, on time and all done in one appointment.”

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Posted 5 years ago

“Especially after being let down a couple of times by another aerial company the engineer was a pleasant surprise. Very courteous and helpful. Deserves a big pat on the back!”

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Posted 5 years ago

“Good quick service gave me more channels than I have ever had”

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Posted 5 years ago

“Very professional service”

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Posted 5 years ago

“The engineer went above and beyond to ensure everything was left perfect. He hid the aerial under carpet, hoovered as he went and chanced a brown wire to a white one. Very pleased”

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Posted 5 years ago

“Lies Lies and more lies. Changed plans to wait for an engineer who was going to be coming after completing the job he was on. and then the lies start. oh delyed/ Hes on his way/ Will be this afternoon. Just a generic company whofind local installers and put a margin on top.”

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Posted 5 years ago

“Steve Venn did an amazing job mounting the TV onto kitchen wall. I was that impressed that I asked him to also mount TV in the bedroom. He was really polite, friendly and professional. Would highly recommend. Thanks Steve!”

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Posted 5 years ago

“The lady on the phone after explaining the house was a new build quoted £100. The chap turned up and said over £300, I wish I had been there with my daughter as he got quite arsey about being told no way not at that price. Left with his stuff in the end saying that we won't get a better price unless they turn up on a hoarse, which I assume he will lend them. Lol Got a man coming in the morning £135.”

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Posted 5 years ago

“There seems to be 2 sets of reviews on this site for the same company on this site "AerialForce" and "Aerial Force". The former seems to have genrnerally good reviews and that is th eone that is linked on the company's website. However the second one is closer to the truth in my experience. I booked a repair via webvbchat on ther own website which was followed up by a call from one of their reps who said that somebody would be there same day "before 3p.m.". At 4.30 I called - "engineer held up on another job, will be with you between 8 and 11 tomorrow." Got to 12 noon and yup you guessed it - no engineer. Called again was told that the engineer was expected between 8 and 1 p.m. not 11. Cancelling the whole thing what a let down and naff all customer care. Best go elsewhere.”

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Posted 5 years ago

“***BEWARE***AVOID AT ALL COST*** I asked for a quote based on a Sky dish alignment and was told that it would be £59 + VAT + parts if necessary. I made an appointment in the afternoon so that I could be present just in case they tried adding extra charges. I was told that I would be informed prior to showing up, only to be called by my wife to tell me that there was someone at my house adjusting the dish. This individual aligned the dish and replaced my Sky box with another one that I had...No parts provided, the dish was adjusted and sky box was replaced with one of my own and my wife was told to pay £106.80!!! I am livid!!! Stay away from this so called business and their shady practices!!! ***BEWARE***AVOID AT ALL COST***”

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Posted 5 years ago

“I contacted Arielforce to remove 3 aerials one of which was just hanging by a thread. The call centre was efficient and helpful and they attended that afternoon to remove them. Job done without any aggravation.”

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Posted 5 years ago

“Excellent service from start to finish. Friendly engineer, JD, no hard sell, explained everything clearly and advised what would be needed to achieve what we wanted. We were happy with the price and the job was completed immediately, all working brilliantly no more pixelated programmes 😁 very happy from start to finish.”

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Posted 5 years ago

“Good service polite engineer”

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Posted 5 years ago

“Very quick response. Problem quickly diagnosed and mended. Very friendly and professional engineer. Would definitely recommend.”

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Posted 5 years ago

“The first call to set up the visit was great. The second call confirming the engineer was on his way was great. The call from the Engineer on his way to the job was equally good. The feedback and options given to by the Engineer after the initial assessment of the job was excellent. All of this really good service was then totally ruined when I received what can only described as a sales call from someone who had been trained in the Mediterranean time share industry. He did not listen, he was confrontational and rude. He finally put the phone down on me when he realised that the sale was not going to happen. I shall go out of my way to pass this story on to all I can.”

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Posted 5 years ago

“Kevin turned up promptly, and dealt with the problem straight away. Thanks to all.”

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Posted 5 years ago

Aerialforce is rated 4.0 based on 2,724 reviews