Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,724 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Aerialforce 1 star review on 13th December 2024

Kate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lloyd was an absolute professional. Great customer service provided and would use your services again.”

Helpful Report

Posted 7 years ago

“Came on a Saturday, gave a quote and all work carried out immediately”

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Posted 7 years ago

“Very good communication prior to visit. Operative was punctual and friendly and gave advice prior to giving estimate. All works carried out promptly and whole place left clean and tidy. Great service.”

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Posted 7 years ago

“They were on time at short notice and the engineer knew his job well”

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Posted 7 years ago

“Very professional service, explained everything as he went through. Will use again.”

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Posted 7 years ago

“The fitter came and fit a new aerial however he lifted the lead flashing on my chimney stack and has just left it open for water to get in. I have contacted aerial force 3 times for it to be fixed they keep saying we will look into it and someone will call me back however they never do each day i have to contact them instead and get the same answer. I will be contacting again today!!!”

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Posted 7 years ago

“Prompt & efficient service by a knowledgeable and pleasant member of staff.”

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Posted 7 years ago

“Very quick response and happy with engineer”

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Posted 7 years ago

“Excellent service provided by Ashley. Professional, competent, and punctual.”

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Posted 7 years ago

“with discount as a pensioner made me thankful and happy”

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Posted 7 years ago

“Very fast, the young man was polite and very helpful, completed straightaway.”

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Posted 7 years ago

“Aerial force had an engineer round within 2 hours of my first enquiry who identified my problem on the spot and quoted me the cost to rectify it with no obligation. I decided to go ahead as the work could be done immediately so a very speedy result overall!”

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Posted 7 years ago

“Job was done very quickly by a really nice man called Vinnie. Would be very happy to use him in the future. We thought it was expensive but the job was done just a short while after our phone call and done well.”

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Posted 7 years ago

“The engineer was competent and diagnosed the problem very quickly, no complaints there. However to fix the problem a new masthead amplifier power supply was needed. I was told by the engineer that power supplies are not sold separately but this is not true, I bought a power supply for a tenth of the price I was quoted for your amp & psu and fitted it myself in 2 minutes. To be honest I feel like this was deceptive salesmanship to try and make me buy something I did not need.”

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Posted 7 years ago

“And there wasn’t much to correct”

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Posted 7 years ago

“The office staff were very nice. Quick service. But the arial fitter was not very amicable. This is a mobile home, my partner got under the home to enable the coax to be taken along so the fitter was saved that job. Thought he would have said thank you. Because I did not want to pay for an expensive tall, arial with all the bells and whistles as it was for one ordinary t.v. in the bedroom I think that he was not happy. The arial is the same height as the old one but facing the other way. It is not ideal as even bbc one breaks up. The old one gave a perfect picture and served two televisions. My arial is the only one facing the way it is..”

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Posted 7 years ago

“Great service will recommend you”

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Posted 7 years ago

“Lee Warner was very friendly and got the problem sorted out and explained what he was doing. Our freeview was back up and running within half an hour of him visiting. Highly recommend.”

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Posted 7 years ago

“the gentleman arrived and advised us that the problem was only a minor one, it turns out it was my tv that seemed to be the problem, he was very polite and a very good advert for your company, to save either one of us any embarrassment I agreed to pay the price he asked, it still shocked me that such a minor job could cost £80 + vat I am a proud pensioner and feel a fee of £40/45 would have been more appropriate and fair, I would like to think you understand the reason for my comments, therefore I would ask for a partial refund of approx 50% if that would be possible....regards Mr E Diprose”

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Posted 7 years ago

“Excellent job, did everything I asked and more.”

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Posted 7 years ago

Aerialforce is rated 4.0 based on 2,724 reviews