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AG Woodcare Products Ltd Reviews

4.8 Rating 2,345 Reviews
95 %
of reviewers recommend AG Woodcare Products Ltd
4.8
Based on 2,345 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read AG Woodcare Products Ltd Reviews
Visit Website

Phone:

01789 778628

Email:

email@agwoodcare.co.uk

Location:

Unit 3, Waterloo Industrial Estate, Bidford-upon-Avon
Alcester
B50 4JH

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AG Woodcare Products Ltd 1 star review on 3rd April 2024
MJ
AG Woodcare Products Ltd 5 star review on 6th January 2023
Daniel
AG Woodcare Products Ltd 5 star review on 6th January 2023
Jane
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 27th June 2022
James
AG Woodcare Products Ltd 5 star review on 19th June 2022
Christine
AG Woodcare Products Ltd 5 star review on 5th June 2022
Graham
28
Anonymous
Anonymous  // 01/01/2019
Easy ordering on the website and fast delivery.
Helpful Report
Posted 7 years ago
Products were delivered next day, earlier than anticipated and were packed appropriately. I have used them to treat my oak floor and it has come up a treat! Would definitely buy from you again.
Helpful Report
Posted 7 years ago
Quick efficient service, very fast delivery would recommend this company.
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Posted 7 years ago
Excellent service - no room for improvement - just the job You are at the top of my list of suppliers! TrevS
Helpful Report
Posted 7 years ago
The acid ,basecoat oil and uv oil arrived on a next day delivery as requested and paid for. However the safety kit comprising of goggles, gloves and mask were nowhere to be seen. Did say subject to availability but really all 3 items out of stock. Says more about bad stock control than anything else. This compounded by the 3 x 750ml tins of basecoat rather than the 2.5 litre. Was advised pre delivery of the lack of 2.5 litre tons but wasn't expecting no safety items at all on top of that
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Posted 7 years ago
First time purchase. Ordered online with standard del option (2-3 days), received parcel the following morning, so very good service. Purchased furniture wax and buffing brush, so far both purchases good. Would happily use company again.
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Posted 7 years ago
Simple ordering system - arrived quickly by royal mail - well packaged parcel What more could you want?
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Posted 7 years ago
I needed it to take off marks on my table. It didn't take it all off but will give it another coat It is very good though
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Posted 7 years ago
Items delivered in good time. One item damaged and issue resolved with one 'phone call and replaced within three days. Overall good service and would buy from company agin
Helpful Report
Posted 7 years ago
Easy to use, helpful website, with clear information on each product, making it easy to purchase the correct items. Order dispatched and delivered quickly, ordered on Friday recieved email with one hour delivery slot on Monday morning. Would recommend.
Helpful Report
Posted 7 years ago
I had requested and paid for next day delivery, before the end of the day. I did not receive my order until two days later
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Posted 7 years ago
Great communication, speedy delivery, and well priced goods.
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Posted 7 years ago
Good value. Excellent advice and knowledge of products, very quick response.
Helpful Report
Posted 7 years ago
I had a very good chat on the phone with one of your technical advisors who advised me on the products that I needed. I was very happy with the service and the purchase online. However when I received the products, Pre Cat coloured lacquer, Primer and Thinner, I was very disappointed. I found that all three tins were damaged, and one had leaked paint allover the inside of the packaging. As seen in the photos attached. The paint tins were packed all on their sides within the box, which was not ideal for paint tins. This probably exasperated the leaking when the box was thrown about in the back of the delivery van. I think you need to improve your relationship with your courier service to ensure products arrive undamaged. I will be phoning to formally log this complaint. Thanks Tom
Helpful Report
Posted 7 years ago
Hi Tom, thanks for your review. Unfortunately we have no control over how the carriers handle the goods, however we ensure that each product we send out is in perfect condition. Please may I add when you notified us of your damaged tin, we happily replaced the product to your satisfaction. I hope we can do further business in future and hope the carriers can treat the parcels with a bit more care. Thanks A G Woodcare Products Ltd
Posted 7 years ago
Good price, easy to order, prompt delivery, well packaged. What's not to like!
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Posted 7 years ago
just as promised
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Posted 7 years ago
Very good delivery and value for money product
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Posted 7 years ago
very speedy delivery, and very good value
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Posted 7 years ago
This was a repeat order. The colourless product made our handmade mahogany front door look like new.
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Posted 7 years ago
excellent service
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Posted 7 years ago
AG Woodcare Products Ltd is rated 4.8 based on 2,345 reviews