Air Delay Reviews

Name: Air Delay
Address: 2640 Chynoweth HouseTrevissome Park, Truro
Rating: 4.77

4.8 Rating 820 Reviews

96 %

of reviewers recommend Air Delay

Company Reviews

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4.8

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01606 800135

Email:

help@airdelay.co.uk

Location:

2640 Chynoweth HouseTrevissome Park
Truro
TR4 8UN

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Air Delay 5 star review on 18th January 2017

Nirmal Kumar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I encountered through Air Delay has been exceptional and remarkable. The Individual who dealt with me was so helpful. Initially I was reluctant as I have never used this service before but having experienced their expertise I would recommend them to everyone. Please don't delay make a claim as you will never regret it. Excellent service continue the hard work and reward people who deserve it.”

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Posted 8 years ago

“I entrusted Airdelay with two claims against Thomas Cook. I had attempted to get compensated for several years, with no successful outcome, until I contacted Airdelay. Within a matter of weeks they managed to get both my claims settled. I found them to be very pleasant, efficient and accommodating. Would I use them again, if the situation arose again? You bet i would. Thanks guys for achieving success with both my claims where I got nowhere with Thomas Cook.”

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Posted 8 years ago

“Excellent service really happy with outcome thankyou”

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Posted 8 years ago

“Brilliant communication and amazing customer care. Hassle free from start to finish.”

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Posted 8 years ago

“We have just received our compensation. We had a very efficient, professional service from start to finish from airdelay. Would recommend or if unlucky enough to need this service again, use them. Thank you”

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Posted 8 years ago

“Quick and easy way of getting money back due to being delayed! Would recommend anyone to do it, there's nothing to loose out on.”

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Posted 8 years ago

“Even though was confusion on my part...didnt know flight numbers etc these people found everything for me .......started my process 17 april and paid out 30 may......6 weeks...how good is that.....very impressed and recommend highly”

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Posted 8 years ago

“I had a delay of 4 hours on an outward flight due to a technical issue with the aircraft, saw the advert contacted Airdelay, verified the details with Butterworths - and that was all I had to do before the cheque arrived !! My experience with Alex at Air Delay and the team at Butterworths was very straightforward and much easier than I expected it to be. Thanks Guys :)”

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Posted 8 years ago

“Good service as i didn't know the flight details as it was three years ago and Air delay found it.All they had was the date to go by. Kept updated by text message and as i wasn't expecting the money back it was a nice surprise which will go towards a future holiday.”

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Posted 8 years ago

“Absolutely delighted with the outcome AirDelay got for us. I had tried to claim many times over the past 5 years without success, I even tried through CAA and got nowhere. When AirDelay took on our case I was sceptical they would have any success. However we were shocked and delighted to hear they were successful for the full amount of compensation ie 600 euros each. Paying 25% to AirDelay was well worth it as up until now we had zero compensation. Thanks Again”

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Posted 8 years ago

“So helpful and staff was approachable”

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Posted 8 years ago

“So glad I went with air delay could not get my money without them”

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Posted 8 years ago

“I was delighted with the service air delay provided. Compensation was awarded to three of us who endured a 36 hour delay to Las Vegas. Without air delay we would have never claimed, they made it easy. hanks so much”

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Posted 8 years ago

“Very easy process, just provide the basic details and sit back and wait, received over £600 for me and my girlfriend.”

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Posted 8 years ago

“Efficient and well handled, very satisfied”

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Posted 8 years ago

“Air Delay website made our claim easy to submit. Our claim was 5 years old so we anticipated problems trying to take on the airline ourselves. Air delay pursued our claim via their solicitors and we were very pleased with the successful outcome which took approx. 6 weeks as we had been advised when we submitted the claim. Would recommend them . Their charges are clearly stated up front so no nasty hidden 'add ons'”

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Posted 8 years ago

“The process was very simple and I had a successful outcome despite twice being told that I am not entitled to compensation by the airline. I would recommend Air Delay to others who are having difficulty claiming,”

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Posted 8 years ago

“So happy with the outcome of my claim the staff are so helpful and accommodating on my calls asking the latest news. Many thanks.”

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Posted 8 years ago

“Alex at AirDelay has been super helpful and efficient. I recommend them to anybody who has suffered a delay!”

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Posted 8 years ago

“Was a great service! Gave some details of flight we were on in 2011 which was delayed 11 hours, Airdelay came back 5 months letter with the full amount of compensation for my husband, my two sons and me amounting to Euro's 2,400. I tried unsuccessfully for two years myself so had given up hope. Well done Air Delay!”

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Posted 8 years ago

Air Delay is rated 4.8 based on 820 reviews